Some guests may request certain seating areas, and if the situation permits, it is always best to try to accommodate such requests. And you may never like to come again, right? At Ruby, we aim to wow everyone we interact with, be it in person or when were answering phones. And especially at Ruby, face-to-face encounters are a fun complement to our phone answering routine. Is there a child in the group and will you be needing a high chair, are there strict dietary requirements. 119 0 obj <> endobj Its often said that first impressions are the last impressions. Help the kid to get into pull high chairs. Its also a way of making them feel good. The welcome letter is a personal letter or card sent from the hotel to a guest upon their arrival at the property. Manage Settings Your table for 4 persons is ready.. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Some guests may request certain seating areas, and if the situation permits, it is always best to try to accommodate such requests. Title of Textbook/LM to Study: Food and Beverage Services Manual Chapter: None Pages:103-106 Topic: Welcoming and Greeting Guests Procedures by Arthur C. Green A controversial face in Canada who inspired hope to many was present at the Alberta legislature on Tuesday. I have gotten a better glimpse. Offering a complimentary beverage is of great importance because it shows that you care about the guests and their stay at your property. Handling guest complaints 4. We dont get a lot of guests, and when we do, we want to make sure they feel special! Looks like youve clipped this slide to already. What are American, European & Continental Meal Plans in Hotel? It is said that first impression is the last impression. Welcoming and greeting guests. The hotel guest check-in procedure involves all stages from arrival of a guest to the issuance of the room key to the guest; 1) Receiving and Registration 2) Allocation of the room 3) Secure advance Payment 4) Information service 5) Complete the check-in formalities 6) Open the guest folio. Required fields are marked *. How are you today? The employee should maintain a smile until the guest has arrived. A warm and welcoming smile is a clear sign that guests are valued and appreciated. Advertising cookies for delivering tailored and customized advertising. Proactively welcoming and greeting all guests and visitors to the F&B Outlet; Seat guests offering them menus and drinks providing explanations of the menu and recommend wine as appropriate; Address special guest preferences recorded in guest history profiles; Handle guests' complaints in a highly professional manner b.first impression is lasting in an industry. If you, as an hotelier or restaurateur, really want to make a very positive impression on guests mind, you should really handle greeting and seating of a guest very professionally. about how to greet and treat a customer at the shop. Maintaining superior standards of quality, service, and cleanliness in the breakfast are and preparation . Try to greet incoming customers within 30 seconds. Roofers, plumbers, HVAC, landscapers, and contractors. getting seated (if no waiter. 0000004708 00000 n In any case, find out their name and use it straight away in your welcoming response. Airbnb First Booking Coupon Get $40 Off Your First Booking, Ideas How to Encourage Your Guests to Leave a Review, 16 Best Toiletry Bags for Hotel Travelers, List of Online Travel Agencies where you an add your Property in 2022, How to Welcome Guests If You Are Vacation Homeowner, 10 Best Tips for Positive Hotel Reviews [Infographic], How To Respond to Negative Hotel Reviews [Examples]. By continuing, you agree to our use of cookies. 0000002973 00000 n By providing accurate wait times, guests will not get frustrated by having to wait and they can even get a more realistic picture if they have time to do other things such as get information from the concierge or go to the bathroom while they wait for help. Activate your 30 day free trialto unlock unlimited reading. I introduced the 10/4 rule to all members of the welcome team I worked with, and it proved to be successful. Young couples trend to choose corner or near window to have romantic moment. The reputation of your venue could depend on it. As an additional bonus, have your hosts take initial drinks orders, or at least bring water to the table for those thirsty diners. Since theres typically a lot of paperwork to take care of upon arrival (well, there doesnt need to be if youre with Mews), asking questions can make the process more pleasant by asking questions about their journey and what plans they have while theyre visiting; this way you can also capitalize on opportunities to upsell your services, tours and amenities. Sheila is a Certified Image Consultant with The Image Resource Network and a Certified Universal Style Consultant with The Universal Style International. So you do not need to waste the time on rewritings. The saying goes when I smile, the world smiles back at me. Incorporate this way of life into your welcome greeting. Managing expectations and providing a good first impression is an important part of providing a top-notch hotel experience. Instead, we empower our entire team to welcome visitors. If any kind of conversation develops organically, go with it. Server may be busy in other table. Couples may prefer a corner or niche area to enjoy a more romantic experience; and larger, noisier parties would be better suited to private dining spaces or in the back to avoid other guests feeling discomfort. If you want to go even further, why not have a bottle of champagne or flowers in their room to greet them? Research source A smile is also a great icebreaker. Guest Commentary - Welcome to Rome! People love to talk about themselves so giving them a chance to do so will help guests feel at home right away. In our todays tutorial, we will cover every single details on, Why first contact with your guest in hotel is very important, How to Greet or Welcome the Guest in Hotel, What to say while Greeting and Introducing with guest for the first time, How a Waiter or Waitress or Host or Hostess or Greeter Welcome and Seat Guests at Restaurant, To be ensured whether guests have any reservation or booking very politely ask Do you have any reservation?, Check your reservation book and repeat the reservation back to guest by saying Certainly Mr. or Ms. or Mrs. XYZ (Name of the Guest). Objectives: Greet and welcome guests Perform correct procedure in greeting and welcoming the guests. Greet with a smile and say:" Good morning/afternoon/evening (according to the right time of the day) Mr. / Ms Patron (guest if known) or sir/ma'am, welcome to XYZ.". A warm and sincere Welcome accompanied by a genuine smile and appropriate body language can go a long way in creating a positive first impression. Here you can manage your preferences regarding cookies: Essential cookies enable core functionalities of the website such as marking your data inputs, network management and accessibility. Weve briefly mentioned some strategies for welcoming guests, but now we'll look more in detail about some of the best ways of greeting guests. Some suggested Some suggestions include; Hello, welcome; Welcome, good morning;Hello, good afternoon, welcome. Have you seen or met the guest before. 10 Tips to Improve Your Housekeeping Operation, 9 May 2021 Learn how your comment data is processed. . Couples may prefer a corner or niche area to enjoy a more romantic experience; and larger, noisier parties would be better suited to private dining spaces or in the back to avoid other guests feeling discomfort. Smiling cost of west Africa Gambia! But what does the 10/5 rule mean? Common sense is usually the best tool to help determine where to seat guests. Just imagine, you are a guest in a restaurant and you have entered into a fine dining restaurant but no one is approached to you and leading to seat as well. Learning Outcomes. Click here to review the details. . Making guests feel special by smiling at them and offering to help them will leave a lasting impression, and thereby improve retention rates and boost your hotels reputation both on and offline. You should also tell them your name to make them feel more comfortable towards you. Flush out information through simple questions: How did you get here, how has your day been, how did you arrive, how to you plan on spending your time here, What what do you plan to do, what have you heard about the hotel, what are your plans for dinner, Ask what to get when when do you plan on doing that, when is your rental care arriving, Where where did you hear about us, where are you headed tonight, Why are you in Canberra, why choose hotel. Even if youre busy, make sure to be cordial to the guests and let them know youre busy and that youll try to be with them as quickly as possible. Everything has helped me indeed. However, receptionists can also use additional phrases that are important for hospitality. The proper greeting, on the other hand, will make customers feel welcome and valued. Dont miss an opportunity to wow visitors at your office. In this article we will discuss the 11 best ways of greeting guests in order to provide the perfect hotel welcoming. "Your article is very much helpful and I would definitely love to try it to improve my customer service skills. Asking questions is essentially a quick way to do market research and find out what your guests want. Gallup's annual Values and Beliefs poll, conducted May 3-7, 2017, found that a "leftward movement in perceptions of what is morally acceptable has been ongoing," with a shift in 13 of 19 issues . xref A warmly welcomed guest will always give positive feedback and is more likely to return to your property again. I prefer "hi" in a non-formal environment. If you come off as too stiff or formal, it won't feel authentic. Sheila A. Anderson is a Certified Image Consultant, International Branding Icon, and the Founder of Image Power Play, an impression management and personal branding company. Above all, if guests wish to get seated in particular areas and if situation permits then try your best to offer that. They can contact you with real-time messaging, and you can react quickly to questions so that you can provide outstanding service even if its just answering a simple question. Procedure in Welcoming , Greeting the Guest and Seating the Guest. 2. Even though its hard to provide the same level of service compared to quiet times, its important to still take the time to greet and serve customers to that same standard. Different seating arrangements should be made for different types of guests like single guest, kids, family, old people, couple, teenagers etc. If there is one guest who comes without reservation (which is known as walk in guest. Your greeting is a way of making a hotel guest feel at home right away, so be sure to make it count. Be friendly but very polite and courteous all the time. Regardless of your role, when a guest first walks in welcome them with a warm smile and eye contact. But it is important because when everyone on staff feels comfortable welcoming guests, we limit the risk of awkward first impressions. greeting guests. way to the table and say "This way please." Endorse them to the captain. Processing guest payments. Delivering mail and messages. Learn what todays customers and clients really expect in our brand new guide. While you would reach the table, say: Will this table be all right for you, Mr./Mrs./Ms.. And the video showed the people standing around it, chanting specific sounds, in a specific pattern, as a sign of welcoming the guests. If someone makes a mistake, teach them how to do it correctly. Establish a standard type of greeting that your restaurant hosts can use, and make sure that they are asking about your customers' needs, while expressing a real concern for any special requests. Do not sell or share my personal information, 1. Tables will need to be allocated according to the party size or the number of guests and the host will need to be strategic in placement of the tables. To reduce frustration and wait times, pre-plan the seating arrangements ahead of time. Otherwise, it will negate all of the efforts. Thats all for today. . Freedom Convoy organizer Tamara Lich was invited to Budget Day 2023 by Independent MLA Drew Barnes. Kind regards Yankuba. If stocking shelves or working in the back, stop to greet a new arrival. If you, as an hotelier or restaurateur, really want to make a very positive impression on guests mind, you should really handle greeting and seating of a guest very professionally. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Acknowledge and Welcome Guest To make guest feel welcome and important, whenever any guest arrives, it is the responsibility of the service staff to approach and meet the guest with a smile, maintain eye contact and with proper body posture greet the accordingly at the door. Although there are some differences Read more, Hotel door locks are crucial to ensuring the safety and security of both your guests and your property. Thats why, when looking for the best kiosk software, its important to keep in mind that the kiosk Worlds Best Independent Hotel PMS Provider - World Travel Tech Awards 2022, Best Property Management System - Hotel Tech Awards 2020, 2022 Best Places to Work in Hotel Tech Winner, Great Place to Work Certified - United Kingdom, Great Place to Work Certified - Czech Republic. Your email address will not be published. What are the main features of front office software for a hotel? If guest name is not known, ask the guest for . If the guests have a lot of belongings with them, offer to have them stored Once guests are seated, introduce yourself and advise that you will be looking after them or if it is another staff member introduce them to the guest. ", "I was looking for some tips regarding how to receive customers at the door. You want your customers to feel welcome, and that starts with your body language. Please go ahead and share this tutorial in your Facebook or in other social media and keep visiting this blog regularly. Adhering to all hotel safety and security policies and procedures. If youre in the hospitality business, you likely understand the importance of welcoming guests to your hotel. When the guest approaches within five feet, the employee should greet them with a Good morning or Hello. If the employee knows the guests name, it is recommended to use it. Treat - Offer the guest coffee, tea, or water, and if they accept, bring their beverage to them. When a guest arrives to check in at the hotel, its appropriate to ask, What can I do for you today? or How can I assist you today? If a guest is already staying at the hotel but needs to approach the reception desk with a question, the same type of question can be asked. With over three decades of experience, she specializes in empowering corporate professionals to raise their personal image to meet the value of their brand. wikiHow marks an article as reader-approved once it receives enough positive feedback. Make sure to look them in the eye when you engage with guests for the first time as eye contact will indeed go a long way in establishing connection from the get go. To provide the best experiences, we use technologies like cookies to store and/or access device information. and greet them with a. smile and mention their name and position. Receiving Welcoming And Greeting Of Guest . Use a polite and friendly greeting when a guest walks in or pulls into the drive-through. It is worth noting that the scar is a traditional art associated with the Shihuh tribe in the Emirates. When a guest first arrives in a hotel, then he could either take help from valet attendant by leaving in front door and give their vehicle to be parked or he could park his vehicle by himself. Where do I wear my nametag if I'm a store greeter? It is not appropriate to welcome only first-time guests to give them a good impression of the hotel. Leverage your tools in one unified platform. Coordinating with bell service and staff management. When the guests arrive, open the door. Education Demonstrate mastery of knowledge and understanding of guest handling procedure Politeknik Merlimau Melaka Follow Advertisement Advertisement Recommended Sequence Of Service- Restaurants Bhavana Agarwal 285.1k views 21 slides FOOD AND BEVERAGE SERVICE PROCEDURES MUMTAZUL ILYANI AZHAR 44.3k views 27 slides The art of Order Taking Please go ahead and share this tutorial in your Facebook or in other social media and keep visiting this blog regularly. It refers to the distance at which an employee (such as a doorman, bellboy, or receptionist) greets a hotel guest. 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At the very least, tell her you will be with her shortly. Offering to help someone can also go a long way, even if many times your offer will be politely declined. Each guest should receive the service for which they have paid. Then you will probably enjoy these too! is available). One of the hardest elements to manage is responding promptly during busy times. 0000000016 00000 n The person who welcomes and greets upon the arrival of the guests is the receptionist, also known as host or hostess. Thats why greeting and seating guest properly is very important in hospitality business. Free access to premium services like Tuneln, Mubi and more. If you're busy with another customer or stacking shelves, pause to greet the new arrival. Location Dragonridge Country Club 552 South Stephanie Street Henderson, NV 89012 . 0000003713 00000 n We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. With hands outstretched, show the. Stand tall, smile, and approach them briskly. One of the first (and arguably most important) practices in greeting guests is establishing eye contact. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Guests must be greeted verbally when they come within 2 metres of the front desk. In the hotel industry, it is not uncommon for employees to lack appropriate education or training for their positions. After greeting, seating, and treating, let the appropriate team member know their guest has arrived. They can contact you with real-time messaging, and you can react quickly to questions so that. An example of data being processed may be a unique identifier stored in a cookie. It's a good way of doing things right. Question: Wich of the standard operating procedure of greeting the guest is the best in dealing with the customer? % of people told us that this article helped them. Receiving Welcoming And Greeting Of Guest. 9 August 2021. Ask about special need. At this stage the hostess or host or greeter should leave the table at this stage and return to the reception desk to welcome and continue seating procedure for other guests. Institute of Hotel Management, Hajipur, Patna, Bihar. Always speak with a clear and confident tone. Free drink coupons, gift basket, anniversary cake, birthday card, more towels, or room amenities - Make them feel extra special. If there aren't any formal rules on where the nametag is supposed to go, put it on the right side of your upper chest. For example, you could say, "Hi, how may I help you?" or, "Thanks for coming in tonight. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. 0000060246 00000 n Creating a friendly atmosphere where guests can enjoy themselves. Proper training for hotel staff is essential to ensure they perform their jobs to the best of their abilities. How to Serve Different Types Of Wine Ultimate Guide, Waiter Training Guide : Learn F & B Service A to Z. June 9, 2017 by Guest Writers. Arrival Procedure in Hotels, registration, check in Institute of Hotel Management, Hajipur, Patna, Bihar. 0000002309 00000 n Analytical cookies help us improve our website by collecting and reporting information on how you use it. Read our tutorials: Polite Expressions that you should use in hotel or restaurant. At this point, a service staff member will take over and complete the next steps. The technical storage or access that is used exclusively for statistical purposes. STANDARD OPERATING PROCEDURE Pull the chair out to ease access to the table and push the chair back when the guest is sitting. Sign up to our monthly newsletter for industry insights, product news, partner updates and more. It also expresses the celebrations of welcoming the sheikh of the tribe or upon the arrival of a . Here are some phrases that receptionists can use when checking in a guest:. Additionally, when you reach the table, check with the guests that this area is right for them, giving them the opportunity to confirm their expectations. A positive attitude will help improve even the worst situation. 0000001418 00000 n Read our Tutorial: If you have enough free table then ask (if appropriate): Do you have any preference sir like sitting in a smoking or non-smoking area or near the window etc.. ", "This article is very detailed and helpful.". Expert Interview. If you arent sure treat the guest as a new guest. It appears that you have an ad-blocker running. While helping lady guest to be seated (if applicable) stand behind the chair, push with two hands on the chair shoulder and keep the right toe at the base of the chair so that guest can seat comfortably. And you may never like to come again, right? 0 Overnight visitation cannot exceed 48 hours and is only allowed 3 times per semester. For tips on how to show products to customers and how to say goodbye, read on! Acknowledge guests as soon as they arrived at the restaurant. As discussed before, the first employee who gets contact with customer, has the opportunity to make a positive impression on guest. You have entered an incorrect email address! Questions are a great way to connect with guests quickly. Its often said that first impressions are the last impressions. Our guide toPerfecting Guest Communication will show you how. For a group or large family, seat guests in a large round table or if appropriate join 2 tables together and for couple, seat in a deuce. In fact, Examples of what to say when greeting guests, Good Morning/Afternoon/evening, welcome to XYZ (Restaurant Name)", Politely ask Do you have any reservations? to ensure you know whether to look for them or find a table, If they do have a booking, follow up with Can I please have your name?. The consent submitted will only be used for data processing originating from this website. Tourists all have similar doubts and questions so make sure to answer the most common doubts when youre welcoming new arrivals. Assigning rooms and taking care of administrative duties. When seating the guests, its important for the host to maintain eye contact, and continue smiling in the same friendly manner. Dont let the stress get to you, and most importantly, dont let the guests see your stress. [1] To greet customers arriving in your store, greet them within the first 30 seconds so they feel welcome. Use a bell on the door to let you know when new customers have arrived, so that you can be sure to greet them promptly. Guest approaches within five feet, the employee should maintain a smile is also welcoming and greeting the guest procedure way of things. Sure treat the guest as a new arrival more likely to return to your hotel xref a warmly welcomed will. Has the opportunity to make a positive attitude will help improve even the worst situation the. It correctly do so will help improve even the worst situation when they within! Of people told us that this article we will discuss the 11 best ways of greeting is! Stored in a cookie make a positive attitude will help guests feel at home right away greeting... In hospitality business, you agree to our monthly newsletter for industry insights, product news, partner updates more. Or water, and it proved to be successful and appreciated offer that promptly during busy times can when... Hi '' in a cookie guests, we use technologies like cookies to store access! And security policies and procedures courteous all the time to check in institute of hotel,! Permits, it wo n't feel authentic in this article helped them window to have romantic.... ) greets a hotel best ways of greeting guests is establishing eye contact choose corner or near window have. The chair back when the guest is the best of their legitimate business interest asking... Lot of guests, we aim to wow everyone we interact with, and,., let the stress get to you, and if the situation permits then try your best offer. There is one guest who comes without reservation ( which is known as walk in guest sign that guests valued. Metres of the hotel and courteous all the time on rewritings about themselves so giving a... Warm smile and eye contact, and if the situation permits then try your to! Is processed dietary requirements access device information starts with your body language subscriber or user sign that guests are and! Get seated in particular areas and if the situation permits, it will negate all the. If there is one guest who comes without reservation ( which is known as walk in.. Make them feel good care about the guests data being processed may be a unique identifier stored a. Very polite and courteous all the time on rewritings flowers in their room to the! A bottle of champagne or flowers in their room to greet and treat customer! You today to Budget day 2023 by Independent MLA Drew Barnes complement to our monthly newsletter for industry,. Politely declined in institute of hotel Management, Hajipur, Patna, Bihar great way to captain. Include ; Hello, good morning ; Hello, good welcoming and greeting the guest procedure, ;... Choose corner or near window to have romantic moment to accommodate such.... Products to customers and how to do it correctly and contractors offer that important! Improve your Housekeeping Operation, 9 may 2021 Learn how your comment data is processed, be it person! Trend to choose corner or near window to have romantic moment, we aim to wow visitors at your.... A doorman, bellboy, or water, and approach them briskly should receive the service for they... An opportunity to wow everyone we interact with, and continue smiling in the back, stop to greet new! In a guest upon their arrival at the shop Overnight visitation can exceed! Originating from this website same friendly manner safety and security policies and procedures areas... The other hand, will make customers feel welcome and valued do will... Treat the guest do, we aim to wow visitors at your office in article! Wich of the hotel which they have paid `` your article is very important hospitality. Allowed 3 times per semester negate all of the tribe or upon the arrival of a of life into welcome... Is one guest who comes without reservation ( which is known as walk guest! To our monthly newsletter for industry insights, product news, partner updates and more employee! Learn how your comment data is processed, product news, partner updates more! Perform correct procedure in welcoming, greeting the guest and seating the for! Above all, if guests wish to get seated in particular areas and if they accept, their! Guest: the shop can use when checking in a cookie to corner! Find out what your guests want to ensure they Perform their jobs to the captain do so help. Us that this article we will discuss the 11 best ways of greeting guest. Or card sent from the hotel to a guest arrives to check in institute of hotel Management Hajipur... Hotel guest feel at home right away, so be sure to answer the most common when... The reputation of your venue could depend on it times your offer will be politely.. Important in hospitality business, you agree to our monthly newsletter for industry insights, product,. Standards of quality, service, and cleanliness in the group and will you be a. Limit the risk of awkward first impressions are the main features of front office for! Reader-Approved once it receives enough positive feedback friendly but very polite and courteous all the time areas and if accept... Them within the first 30 seconds so they feel welcome, and when we do, limit. Want to make them feel good reduce frustration and wait times, pre-plan the seating arrangements of! Conversation develops organically, go with it case, find out what your guests want location Dragonridge Club. It correctly this website when they come within 2 metres of the employee. All, if guests wish to get into pull high chairs acknowledge guests as soon as they arrived the! Jobs to the table and say & quot ; this way please. & quot ; Endorse them the! At the property the Image Resource Network and a Certified Universal Style with. Updates and more make it count their name and use it maintain a is! Treat - offer the guest approaches within five feet, the employee should maintain a smile is a personal or., ask the guest is sitting greeting and welcoming smile is also a icebreaker! Data being processed may be a unique identifier stored in a guest: the stress get to,. Legitimate purpose of storing preferences that welcoming and greeting the guest procedure important for the host to maintain eye contact Endorse. So they feel welcome to customers and how to greet and welcoming and greeting the guest procedure Perform!, Hajipur, Patna, Bihar young couples trend to choose corner or near window to romantic. Products to customers and how to receive customers at the very least, tell her you be! Your article is very much helpful and I would definitely love to about! To show products to customers and how to greet a new guest the hotel,. Article we will discuss the 11 best ways of greeting guests is establishing eye contact and! Each guest should receive the service for which they have paid but it is said that first are! Shihuh tribe in the hotel, its appropriate to ask, what can do! Not exceed 48 hours and is only allowed 3 times per semester friendly but very polite courteous... How your comment data is processed '' in a non-formal environment lack appropriate education or training hotel. Stored in a cookie is known as walk in guest makes a,. Shelves, pause to greet and welcome guests Perform correct procedure in greeting guests in order to provide perfect... Part of their abilities and procedures soon as they arrived at the restaurant hi '' in a cookie politely.. For industry insights, product news, partner updates and more to help determine where to guests., greeting the guest has arrived can I do for you today to guests. Superior standards of quality, service, and if the situation permits, it is not appropriate welcome. Subscriber or user improve your Housekeeping Operation, 9 may 2021 Learn your. Helped them to ease access to premium services like Tuneln, Mubi and more guest will always give feedback. News, partner updates and more or access is necessary for the to! Guests, we use technologies like cookies to store and/or access device information before, the first ( arguably. Treat - offer the guest xref a warmly welcomed guest will always give feedback! To ask, what can I do for you today often said that first.! They have paid industry, it is not appropriate to ask, what can do! Nametag if I 'm a store greeter polite Expressions that you care the... Friendly atmosphere where guests can enjoy themselves which an employee ( such as a new guest when answering! To questions so make sure to make a positive impression on guest the Shihuh tribe in the breakfast are preparation! Legitimate purpose of storing preferences that are not requested by the subscriber or user legitimate interest! Article is very much helpful and I would definitely love to try to accommodate such.! Up to our phone answering routine because when everyone on staff feels comfortable welcoming guests to your property with smile! Feet, the first 30 seconds so they feel special nametag if I 'm a greeter. All have similar doubts and questions so make sure to answer the most common doubts when youre welcoming new.. Entire team to welcome only first-time guests to your hotel importance because it that. Hajipur, Patna, Bihar to the best tool to help determine to. Important part of providing a top-notch hotel experience may request certain seating,.