PayPal QR codes are a safe, touch-free way for customers to pay in-store. We charge per transaction there are no hidden fees or lock-in contracts. You authorise us to share information with law enforcement about you, your transactions, or your use of the Payment Service if we reasonably suspect that your Zettle Account has been used for unauthorised, illegal, or criminal purposes. You can view information and reports about the fees associated with each transaction at my.zettle.com. You may not issue gift cards through the Zettle Gift Card Service valid longer than thirty-six (36) months from the date of issuance. You agree, upon our request, to take all reasonable measures to assist us in verifying your Bank Account. For VAT purposes, during the term of the swap there is a continuous supply of services and, to the extent that any money changes hands, there is an exempt supply under the VAT Act, Schedule 9 . . For more information, please visit our Website. you may not submit any transaction for processing which is originating from sales or activities offered by other parties, g) submit any transaction for processing that you know or should have known to be fraudulent or not authorised by the customer, h) act as a payment intermediary or aggregator or otherwise resell the Payment Service, i) submit for processing any transaction representing the refinancing of an existing obligation of a customer, j) require any customer to waive its right to dispute a transaction, k) require any customer to disclose his/her PIN at any point during a Card transaction, l) print data referencing any customer's PIN or card number on any receipt, or m) process one purchase of goods and/or services as several payment transactions. The transaction information will also show all Fees incurred, any other amounts charged to your Zettle Account in the relevant period and information on payouts to your Designated Account. Subject to your compliance with these Payment Terms and Conditions, we consider that your use of the Zettle Gift Card Service falls within the LNE, i.e. Last update and effective as of: 7 December 2022. You are solely responsible for compliance with laws and regulations that apply to your gift cards. The Zettle Gift Card Service does not include the supply of physical cards or other value certificates. Further information on the Card Scheme Rules and the Specific Terms can be found here. Check out our price list below to find the perfect complement to your business, or get in touch to find out about our special custom rates. Zettle Go is our free point-of-sale app - flexible and easy for any business. You authorise us to direct questions to and obtain information from the relevant bank, including for the purpose of verifying your designated Bank Account. Is there VAT on iZettle fees? In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. The acquirer is the party that processes and settles the payment from your customer to Zettle. Your Output VAT on a 100 sale at standard rate is 20 - end of! To access and use the Payment Service, you must create a Zettle Account as described in section 1 of the General Terms and Conditions. You agree to reimburse such third party or us for any and all such liability. All Zettle hardware is a one-off purchase with no recurring fees, and our POS app is free to use, so you only pay for the transactions you process. We charge a blended merchant service charge, which means that we charge the same fee for all card brands and types. However the amount can't be matched from the bank, as the amount from the bank is the net figure. 1 - Zettle take the full amount from the customer. Others (I know) are not. You authorise and instruct us to make any withdrawals or debits from the Reserve, without prior notice to you, to collect and set off amounts that you owe us under these Payment Terms and Conditions. (R.C.S. (R.C.S. You will also be able to access downloadable reports. If you are a Zettle-only Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your Bank Account. If you usually make over 10,000 a month, iZettle can go lower than 1.75%, but the percentage will be customised to your situation so we can only make assumptions about those fees. You are also responsible to contact us if you suspect that your Zettle Reader has been tampered with or stolen. You agree to assist us when requested, at your expense, to investigate any transaction processed through the Payment Service. Either way, you would never reduce your sales figures to accommodate VATable deductions. VAT. Terminal Printer & Dock and Terminal with barcode scanner are sold separately. iZettle fees are one of the lowest around compared with similar payment solutions. If you have signed up for the Payment Service as a company or other business entity, you confirm and agree that we may require a personal guarantee from an owner, director, principal or other representative of your business or the establishment of a bank guarantee or provision of other suitable security for the due performance of your payment obligations under these Payment Terms and Conditions. Any agreement regarding custom rates are subject to a specific agreement between the parties. . Once there, click on the month to get an invoice for that period. I note there is no VAT on iZettle charges and others who offer the same service. Through the Zettle Account settings, you may select and instruct us to maintain funds on your Zettle Account specifically for funding refunds or to expedite execution of refunds. Price includes a USB cable for charging and wall plug. You agree that we will determine the extent of such guarantees or other security. Payments and fees. For certain businesses, we offer custom pricing options. You acknowledge and understand that the Gift Card Service only supports multi-purpose vouchers meaning that any VAT due is only payable when the voucher is redeemed for goods or services. Enter the invoice payment details. All the products the client sells are VATable. PayPal QR code transaction fees are the same flat rate as card transaction fees for transactions you process with your Zettle Reader or Terminal. You must comply with any and all instructions provided by us to you regarding the acceptance and authorisation of payment transactions, including those available on our Website. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account if you fail to allow us, or a third party designated by us, to conduct such audit upon our request. iZettle's service does not require a setup fee, a monthly fee, a PCI Compliance fee, or a service length requirement. We may recover the amount of any Chargeback and any associated fees, fines, and/or penalties assessed by the Card Schemes or our Acquirers from funds credited to your Zettle Account or paid out to your PayPal Account or any other funds due to you under these Payment Terms and Conditions. You are solely responsible for issuance and management of gift cards. My understanding from HMRC VAT Notice 701/49 Para 4.8 is that there is no VAT on these fees. You undertake to ensure that all your employees and other eligible representatives who handle payment transactions on your behalf are informed of the content of these Payment Terms and Conditions in advance, and that they have received the training required to satisfy the requirements of these Payment Terms and Conditions. If you have any questions or concerns regarding the content of these Payment Terms and Conditions or would like to get a better understanding of how the Payment Service works, please do not hesitate to contact us. Although, not always lower compared to many UK merchant account fees. Filing options for small companies up for change. How the refund is processed through the Payment Service depends on which group of Merchants you belong to in accordance with section 1 above: If you are a Zettle-only Merchant or a Connected Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from the processing of other transactions, or funds credited to your Zettle Account. Subject to availability. Internet connection and data usage For Zettle to work, you need to be connected to a 3G, 4G or wifi network. As at the date of your acceptance of these Payment Terms and Conditions, you will fall under one of the categories of Merchants set out in subsections (a) to (c) below. We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account and your PayPal Account if we determine that you are no longer eligible for access to and use of the Payment Service or if you fail to promptly comply with any requests from us in accordance with the above. iZettle's fees range from 2.75 percent for monthly card turnovers below 2,015 down to just 1 percent for monthly card turnovers above 39,693. We have implemented administrative, technical and organisational procedures to protect Card information that is stored in our servers from unauthorised access and accidental loss, modification or disclosure. In addition to what is set out in section 11 of the General Terms and Conditions, you acknowledge that we are required to report your business name and the name of your beneficial owners and/or principals to the MATCH listing maintained by MasterCard and accessed and updated by American Express, and the VMAS database upheld by Visa, if applicable, pursuant to the requirements of the Card Scheme Rules. Zettle may also make other charges that are not exempt. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. PayPal (Europe) S. r.l. consumer card or commercial card). Choose Undeposited Funds in the Deposit to drop-down. Terms and Conditions for Zettle Pro. (R.C.S. You may only accept payment for gift cards through such payment methods offered by us from time to time in your jurisdiction, such as Card payments or cash. This includes a transaction reference, the costs charged to you as a Zettle user (including the split between the interchange fee and the Zettle fee) and the amount of the transaction in the currency of the Zettle account.Information in the fee schedule There are three types of fees set out in the fee schedule. Deemed authorised and regulated by the Financial Conduct Authority. It is your responsibility to inform your customer that you will use the App to send them a receipt via email or SMS before doing so. Each day creates a sales invoice and expense for the fees. When issuing an invoice through the Invoicing Service, your customer will receive an e-mail, which includes the invoice and a link to a website where your customer can pay the invoice online. The Reserve will serve as security to cover anticipated Chargebacks, refunds and/or unfulfilled products or services or credit risk based on your processing history, and we will have the right to collect and set off from the Reserve all amounts that you owe us under these Payment Terms and Conditions. The refund amount may not exceed the original sale amount except by an amount equal to any reimbursements to the customer for postage costs incurred for product returns. In the absence of relevant Commercial Entity Agreement(s), we will not be able to accept transactions in excess of these thresholds. A step by step guide to starting your own practice. You are responsible for, and warrant, to collect, store and process Customer Information in accordance with all applicable laws, rules and regulations and your privacy policy, which includes having the right, and having ensured to have an appropriate lawful basis in place, to be able to collect, store and process the Customer Information obtained through the use of the Invoicing Service. Pay the customer invoices in full to the iZettle account. Luxembourg B 118 349), a duly licenced Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier, (we, our or us) and you, the sole trader, company or other business entity having created an account with us (the Merchant, you or your), governing your access to and use of our payment processing services provided under the Zettle by PayPal brand (together, the Payment Service). Zettle Go is our free point-of-sale app flexible and easy for any business. You will receive funds either to your PayPal Account or Bank Account (your Designated Account) depending on the group of Merchants you fall in as described in section 1 above: If you are a Fully Merged Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your PayPal Account per transaction. Fees will be assessed at the time a transaction is processed and will be deducted from the funds received by us and credited to your Zettle Account or PayPal Account. You can find the agreements here. The nature and extent of consumer protections may differ from those for firms based in the UK. This fee is the only fee for transactions that you pay to Zettle. . Additional information about the Zettle Gift Card Service can be found on our Website. to aggregate multiple entries into one back in the 80's. There is no lock-in contract, so you can cancel any time at no extra cost. I'm still confused by the rules with regard to VAT on IZettle fees. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. For example, if you purchase a pair of shoes for $100, and the value-added tax rate is 20%, you would pay $20 in VAT at the register . You are not permitted to process Manual Card Entry transactions when your customers Card is present. We reserve the right to amend our Fees at any time in accordance with section 23 of the General Terms and Conditions. This is the fee we pay to the card issuer (bank or other financial institution) that supplied the card to your customer. You may use the Payment Service to process contactless transactions (i.e. If youre new to Zettle and your business takes over 10,000 in card payments every month, all year round, you might be interested in our custom rate plans. Subject to availability in your country, if you are a Full Merged Merchant, you may also use the Payment Service to process transactions where neither the customer nor the Card are present at the time of transaction and you manually key in the card number, expiration date, security code, and other required information via the App (Manual Card Entry). For each sale, there will be a receipt and two payments. Select Bank Deposit. If we do process such refunds and it results in a negative balance on your PayPal Account, you agree to pay all funds owed to us immediately on demand and any applicable process described in the PayPal User Agreement may be enacted. I have a deli and some items are zero rated; whilst we charge VAT on other items but the iZettle . You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. Notwithstanding the foregoing, we will handle any errors in accordance with what is set out in section 21. Subject to sections 16 and 17 of the General Terms and Conditions, we are further liable to ensure that funds credited to your Zettle Account are paid out to your Designated Account in accordance with section 14, provided that we have received such funds from the relevant Card Scheme, Acquirer or third party financial institution, as the case may be, on the Client Account. If we do process such refunds and it results in a negative balance to your Zettle Account, you agree to pay all funds owed to us immediately on demand. Create a bill in the name of iZettle at the end of each month for the total charges and pay it using the iZettle account (or do a money out transaction) The fear of god roaring at you does actually stand you one in good stead, Is VAT charged on IZettle fees confused by VAT notice and HMRC v NEC ruling, Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Preparing clients for postponed VAT accounting. How much do iZettle charge per transaction? If you use only the Payment Service and do not have a PayPal Account, you have a stand-alone Zettle Account ("Zettle-only Merchant"). If you owe us any amounts, we may immediately collect such amounts from any funds held or maintained by us on your behalf. You must provide customers with a receipt if they request one. Is this because it is a reverse charge supply so if a UK company were lookin. A Card transaction will be deemed completed when we have received the funds from the relevant Card Scheme or Acquirer. There are many options, all of which are affordable as well as boasting a range of security features and abilities. Last update and effective as of: 1 July 2021. * Fees are subject to change. In addition to any other obligations, requirements, restrictions or limitations set out in these Payment Terms and Conditions, you agree that you will not: a) apply a price threshold for accepting a Card, b) apply a higher price or additional fees for the use of a Card in connection with a transaction, unless permitted to do so under any laws, rules and regulations of your specific jurisdiction and the Card Scheme Rules, c) utilize any credit available on any Card to provide cash advances to customers, d) in relation to in-store transactions, carry out transactions in territories other than the United Kingdom and in currencies other than GBP, e) discriminate between Cards for any reason, unless permitted to do so under any laws, rules and regulations of your specific jurisdiction and the Card Scheme Rules, f) submit any transaction for processing that does not arise from your sale of products or services to your customer, i.e. These subsections set out the authorisation(s) you will need to grant us to transfer funds credited from your Zettle Account to your Bank Account or PayPal Account (as the case may be). 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