Unplug your router for 60 seconds and plug it back again (power cycling). Want to know more about this website and me? Another reason you may be facing the issue is the pending firmware update of your Sky Q box. From the hidden menu, scroll down and click refresh apps. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Makes decisions re renewal of contract easier anyway. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Welcome to the Digital Spy forums. Was there ever a solution. However, if none of these tips boosted your Internet to 4 Mbps. An outdated system can also make apps, like your Discovery Plus, crash. Fix Discovery Plus Not Working On Sky Q Now, on your phone or computer: 5. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Posted by a Superuser, not a Sky employee. Go to the apps rail, select discovery+, and then select Sign In. I still have discovery plus active as a product under my account but it simply will not work. Then, if you havent already, you should activate your account on the app. See, Discovery Plus has specific minimum Internet speed standards. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. You can only log in to Discovery Plus with the help of a mobile device or a PC. Current problems and outages | Downdetector. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Please help. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. You should check your internet speed. Type 0 0 1 and then select to open the hidden menu. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. On this website I share everything that Ive learned about Smart Homes. Hover over settings. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Press and hold the power button for a minute. Then you should contact representatives from any of the 2 companies. And now, check if you can open and access the apps contents. Check that all the lights on the Sky box have completely disappeared. Input the code you see on your TV to the website. ), Wait for the on-screen instructions to disappear, then press. You need to know how fast your Internet is 1st. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Firstly, switch off your Sky Q box as well as your TV. Apparently You now have to pay 4.99 a month. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. You will be given a QR code and scanned with your phones camera. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Select Network and ensure that you have a strong internet connection. Not familiar with what that is? Using a mobile device or PC, open your browser. Registered in England. The OP is already Activated. Method 3: Refresh Your Disney Plus App. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. You can read further details on how to check if Disney+ is down right here. On your Sky device, go to apps and open the discovery+ app. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Don't forget to activate your discovery+ account once you've signed up. This is so weird. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. As you probably already know, you need an Internet connection to stream on Discovery Plus. To power cycle your TV, follow the steps given below-. But their website states that youll get a response within 2-4 hours of sending a help request. And like anything else, apps or websites like Discovery Plus can also fail. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. If the internet is stable, it is not the reason for facing this issue. But fortunately, these types of mishaps are usually temporary. Disney+ has 24 hour customer service via phone or live chat. Head to theSettingsof your Sky Q Box. Answered Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. More likely than not, itll be up and running again by tomorrow. In that case, all you can do is wait until they fix this issue. You can move to the next troubleshooting step in this article. I know easy workarounds to fix this problem. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. But this time, I recommend doing it through power cycling. Create an account to follow your favorite communities and start taking part in conversations. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. And for the Sky welcome channel to appear on your TV. Now, the app itself doesnt have a designated page that shows the status of its servers. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Input the code you see on your TV to the website. 5. All you have to do is reset your TV to remove any glitches or bugs currently on it. Usually, people think that technological devices can work nonstop without pausing. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. This will hopefully get things back on track again. Connect your TV to the router through a wired connection. 4. SelectSetupand thenSoftware download. On the next page, select the option forContinue. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. 2. This should fix the issue, and you can use Discovery Plus now. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Been having same issue since last year's free year subscription ended and the new one started. Now, you will see a 6-digit code on your Sky Q Code. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Now, plug in the TV to the power source again. User reports indicate no current problems at discovery+. Stay on the screen with the QR code while you grab your phone or computer. Note it down. Discovery+ is a streaming service owned by Discovery, Inc. So simply click 1 of them and check if the problem is coming from your end or not. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Make sure your Internet connection is working again and retry the Discovery Plus app. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. Visit the Discovery Plus website and login into your account. So even if Discovery Plus is indeed down right now. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Sky Q Customer Support Contact Number-03337591074. So prepare a phone or a computer and just follow along with these. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Press Home on your Sky remote and then select Settings. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. If the internet is stable, it is not the reason for facing this issue. 15/Dec/2021 My e-mail response toDiscovery Plus Support. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. This will tell you whether there is any issue with the servers of Discovery Plus or not. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Now, choose the option forUpgrade Now. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. View answer in the context of this discussion. Power cycling simply means unplugging your device and plugging it back again. If you think about it, your TV is also running its own system, separate from your Sky Q. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. . There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. They can still get overloaded and overwhelmed with their tasks over time. Did you know that, like your device, streaming platforms can also crash? Another troubleshooting step to follow is to power cycle your TV. See, this process will completely drain the energy from your TV. Head to theAppsmenu on your Sky Q box. Try disconnecting from your internet and reconnecting No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Restart your device and/or reset the router. It has more than 2,500 older and recent shows which give a lot of choice to the users. This should fix the issue, and you can use Discovery Plus now. Connect to a different network if you still face issues with it. Can anybody help me? Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. To do this, hold down. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The above guide helps you with Discovery Plus Sky Q activation. Weve been having issues and found the above, the link worked for us. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You might have to sign in to your discovery+ account again. To do so, follow the steps given below-. If the internet is stable, it is not the reason for facing this issue. 30/Nov/2021 - Email from Discovery Plus/Sky. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. The above guide helps you with Discovery Plus Sky Q activation. Need a refresher on how you can do this process? 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