Its a devious move that you have to sniff out. Verification can help ensure real people write reviews about real companies. Am I the only one who likes browsing the kids section? Thanks to this, you can explore and buy items near you. Instead, you can browse through thousands of items listed by others. Another cool feature is the like button. Some of the major benefits sellers rave about include: Sellers repeatedly praise Mercari for having the simplest listing process compared to similar reseller sites. You can sell just about anything on the app. Less is more when you are an ecommerce seller. Mercari has a cheaper and less complicated shipping process than eBay because it doesnt ship items globally. Luckily, Mercari provides a hassle-free way of buying and selling secondhand items. The marketplace is widespread, and it is gaining even more popularity each day. Sometimes we're able to get you an even better deal through our relationships! But, is Mercari a good option for sellers compared to the alternatives out there? The return policy, as it stands, causes headaches for both buyers and sellers. Also, there is a $2 fee if you want to receive a $10 or less direct deposit payment. When you make a sale, you will need to ship the item within three days of the purchase. This cookie is set by GDPR Cookie Consent plugin. The main problem for the reviewers are fees and customer service. To receive payment, you need to link your bank account or debit card to the Mercari platform. After receiving a toy version I called Mercari to report my issue. When the seller responds to offers. No accept, counter, or the most important DECLINE OFFER. if (!document.MAX_used) document.MAX_used = ','; Never make a purchase thats too good to be true because it will most likely be a scam. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Why should you be concerned if there are too many good reviews on an item? We went on vacation for two weeks on the 26th. Its also our obligation as sellers to conduct our business honestly. Alternatively, you can make an offer and try to negotiate a better deal. Once the transaction is rated, the funds are released to the seller. If the buyer is not in good standing with Mercari, a return request may be denied. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Mercari does nothing to help and there's no penalty. Currently, Mercari has over 20 million monthly active users, according to the company. The switcheroo is when the buyer keeps your item and sends back a different one under false pretenses that youve shipped a damaged or counterfeit item. You can request a return on your items Order Status page. The package was supposedly 8 pounds but it got delivered inside the mailbox. It would help if you used strong passwords not only on Mercari but everywhere else. ???wtf??? Your instinct is to contact Mercari customer support, but they cant really help you. Signing up for Mercari was extremely easy. When you make a purchase using links on our site, we may earn an affiliate commission. Despite taking photos they still didn't credit me a return. Then it should be a no-go. As a seller, you do not have the option to be paid via PayPal. However, you can use Mercari as a foundation for an online business. Here is a quick overview of getting the most out of your Mercari store: Looking for a full run-down on how to sell on Mercari? Buy Items This is also a great option if you dont want to list your own items. WebAltra has made 300 models of athletic shoes, if you don't know what you are selling then you shouldn't be selling it. We live in a doorman building with very reliable doormen who say nothing was delivered. I've had four orders screwed up in just the last three weeks and it looks like people selling stuff on there are working for Mercari and ripping people off. There are many places online where you can sell your clothing, as well as other items. Mercari doesnt charge high fees. Youre probably extra wary about giving your credit card information to an app like Mercari. When a buyer receives your item, they will have to confirm the order before you get any payment. Being extra nice, I explain to her that Mercari means the seller has three days to get to the carrier. However, the condition of used items varies drastically, so dont hesitate to charge what you believe is justified. This buyer had sold over a dozen items in the past and has tons of reviews/transactions. In fact, my wife recently picked up 4 Amazon Echo devices for half off. This works well for items too big or fragile to be shipped. Today, we take a closer look at Mercari, a platform that connects millions of people across the U.S. and Japan to shop and sell almost anything. I AM VERY DISAPPOINTED because I received a broken item and they only give you 72 hrs until you can report a problem when your order gets delivered. She replies "Oh Well" and that ended the conversation. if (document.mmm_fo) document.write ("&mmm_fo=1"); if (document.referrer) document.write ("&referer=" + escape(document.referrer)); However, this can be avoided by cashing out weekly or monthly rather than instantly. Although well discuss in detail how shipping works on Mercari below, the orders are shipped within three days and take three to four days more to arrive. However, when it comes to fees, PoshMark charges higher fees. Since then, the Mercari app has been downloaded more than 50 million times in the US. As a buyer, you can also negotiate prices and make lower offers. DONT USE MERCARI IT IS A TOTAL AND UTTER SCAM THAT WILL STEAL YOUR MONEY. Mercari does ID checks to ensure the buyers safety. Check out our Packing guidelines for packaging tips. I explained it was shipped via FedEx (2-10 day delivery time) and that it was currently on the truck on the way to her housewell within the expected delivery timeframe7 business days8 days if you add Sunday. However, lucky for me, the items are considerably cheaper than buying them from the store. Your going to see a big resurgence of "barter". Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. The seller sets the delivery fees. Unfortunately, this is now where my wife spends the majority of her time. My tracking info had said delivered even though I was looking around my house for my package and couldnt find it. Since I did not have a picture of the shipping label, my claim was denied. Sometimes things happen. She also gave Shipping Time and Item Description as areas to improve. Be very careful with offline transactions. They only have one address for me, so how can this happen. In our opinion, Mercari is far better to use as a seller. Check to see if your item falls under Mercaris Prohibited Items Policy before you post a listing to avoid running into trouble. It really helped me out alot. Mercari charges sellers a market competitive rate of 2.9\% plus $0.30 for each payment received from the buyer. PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell womens fashion items. 'In honor of imnotlegolas for starting this subreddit. Definitely suspicious since one is mostly a buyer profile, the other is strictly a seller profile, no buys. Anyone can write a Trustpilot review. If you attempt to sell prohibited items according to Mercaris guidelines, your account will be suspended, and all your transactions will be canceled. Don't sell in mercari!!!!! In addition to that, their customer support is nonexistent, there's no way to mark something as returned, and there's no way to contact anyone, assuming you're willing to waste more time with them instead of write them off. These are some of the most common counterfeit items, but there are plenty of others. I won't be shopping on Mercari again. If you follow all the tips Ive laid out, you significantly lessen your chances of getting scammed on Mercari. However, if the item is incorrect, damaged, or not as described, Mercari will accept it back. Until then, the money is in escrow. '&charset='+document.characterSet : '')); They can also hide purchases from nosey spouses or partners! Weve spent quite some time studying the platform and reading user testimonies to find the answer. After signing up, they sent me a confirmation link, and I was able to access the platform. Because if you rate the seller for scamming you with junk, you wont be able to return the product! var m3_r = Math.floor(Math.random()*99999999999); You wont get paid unless the buyer rates you. This is for shipping and handling. However, there is a 10% minimum fee attached to the sale of an item that is charged to the seller. No follow afterwards, so going to assume its not a 5 star rating. Your items are insured for up to $200, and the insurance covers you if your items are damaged or lost in transit. She ended up giving me 4 stars with a complaint about how the item looked smaller than she imagined. Unfortunately, there are scammers everywhere, and they even try to use Mercari to sell stuff they know they shouldnt. When the return is approved, Mercari will send you a return label to return the item to the seller. Many people use buying and selling apps as side hustles. Stick with eBay or Poshmark. This website uses cookies to improve your experience while you navigate through the website. Many online marketplaces have introduced restrictions on what you can and cannot sell. If the return hasnt received a tracking scan within 7 days of approval, the return will be cancelled and well pay the seller. Like any online marketplace, there are some advantages and drawbacks to using Mercari. If youre interested in earning money with Mercari, heres what other sellers are saying about it: Mercaris average score on TrustPilot is 3.3, based on reviews from 18,000+ users. Errand Running Made Easy: Steps for Starting Your Own Business, Comparing Simple IRA and Simple 401(k) For Business Owners, Banking for the Self-Employed: The Best Banks for Freelancers, Your name, phone, birth date, email address, and tax identification number, Information about your dealings within the app, your location, and device ID. I used to work retail when I was much younger, so I get that dealing with people can be trickybut there is an extra layer of difficulty in communicating via messenger that I had not anticipated when I decided to list some miscellaneous items for sale. Within the last 6 weeks I bought a Dyson Airwrap 3 times (!!). Well, their profiles are usually new, with no reviews, and items with questionable prices. I actually had something similar happen except I was the buyer. Check out our how to sell on Mercari guide to learn how. Read on to find out if Mercari is worth your while. Buyers please beware. This means youll want to sort out where youll have the item shipped from. As a Mercari seller, you get to decide who covers shipping for every item you or the buyer. I have no clue, but apparently, the price was too good to pass up. You can sell your used electronics, used clothing, and many other used items via the app. I posted some items for sale. If youre looking for lower fees and low-maintenance listings, then its worth it to sell on Mercari. Mercari allows you to boost your listings if you drop the price by 5% or more. Never buy from someone with a sketchy profile and bad or nonexistent reviews. Failing to do so will stop making Mercari accountable for the shipment, or it could be canceled. For example, if youve sold a piece of clothing that the buyer wants to return, Mercari will resolve this in your favor even if you havent disclosed measurements on the listing. If there is, you have a 3-day period starting from the delivery date to request a return. Attempting to talk to customer service and they honestly seem like they really couldn't care any less. While listing your item, youll have to add the details of your product, write a brief description, and add a title. Companies can ask for reviews via automatic invitations. You dont want the package to be delivered to the wrong person. With Crosslist, besides Mercari, you can list quickly on eight more marketplaces (eBay, Poshmark, Depop, Vinted, Facebook, Kidizen, Tradesy, and Grailed). Your email address will not be published. Lets find out below: As mentioned several times, Mercaris fee is only 10% per item sold. Want to cancel your return request? Whats a common sticking point? var m3_u = (location.protocol=='https:'? //]]>-->, 2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. if (document.mmm_fo) document.write ("&mmm_fo=1"); This is absolutely one of the worst buying websites that Ive ever dealt with !! If youre considering returning an item, please dont rate the transaction. I cant say the same thing about eBay and other e-commerce sites. According to the Better Business Bureau, Mercari has a physical location at: Mercari has been accredited since 10/3/2014 and has an A+ rating with 220 employees. This will ensure accurate shipping calculations during the transaction. It goes against our guidelines to offer incentives for reviews. You should be yelling at the PO. We only auto-rate if we can confirm the delivery with a valid tracking number. While the overwhelming majority of online sellers are decent, hard-working, and honest people, you do get the odd bad apple. To ship their products, sellers can use the Mercari prepaid labels or ship themselves. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Just keep in mind that it will secure your personal data, but everyone can be hacked as long as youre on an internet transmission. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. As of now, there is no best price guarantee on Mercari. If someone is trying to sell you a normally expensive item for much less, its a scam! As for things buyers can and cant return, Mercaris customer service typically doesnt accept returns on items that dont fit. Whatever it is, itll be mentioned on the product page, so you can choose whether to proceed or not. Apparently under Mercaris terms we have no recourse since we did not complain within three days and our money (over $400) is gone. There are three main fees: seller fees, transaction, and payment fees. Since its inception, the Mercari app has been downloaded more than 45 million times and has reached the app stores number three position. Mercari lets merchants ship any way they like. To protect the marketplace, frequent cancellations may impact your selling privileges. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari sucks! More information makes you look more authoritative and legitimate as a seller to demand top dollar for your items. When you sell via Mercari, you enjoy the chance to sell virtually anything, as well as access to hundreds of thousands of potential buyers. [CDATA[ Every selling platform is slightly different and has its own nuances, so its essential to understand these and use them to your advantage. Go on the product page and the sellers profile. My first purchase was a cancellation due to no connection with seller nor did he ship it. With so many potential buyers, you have a good chance of selling your items. Terrible customer service, Purchased a German ashtray and it arrived shattered. Even if you lose your phone, the thief wont be able to access your account. Here are the details: Accepted an $5 offer from a buyer without researching her reviews (Did I mention I am a pretty new seller?). Mercaris shipping process is straightforward and reliable. So, you could not rate. For orders using a Mercari prepaid label, the cost of return is covered. Whether you've heard of Mercari or not, here's how the online marketplace works. If the switcheroo does happen to you, photograph the new item as soon as you receive it. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. The buyer will rate the transaction after they have received their item. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Later the same day she receives item and quickly rates me. When you complete all this, the final step is to go on the Order Status page and tick Ive shipped it to let the buyer know that their order is on the way. There is also an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out. When you create a new listing, there is no initial fee. The company approved a return and sent the return ladle to the buyer with the wrong address on it and will not take responsibility for it and refund me the money for my item. They charge a flat rate of 10% per item sold, and the apps popularity continues to grow regularly. On its website, you can directly search for the items you need or browse through various categories. because if you rate the seller even with a bad rating. If you deal with a seller outside of Mercari, theres a high probability that its a scam. The latest and greatest app is Mercari and my wife is addicted to it. That being said, there is a payment fee incurred by the seller of $0.50 plus 2.9% of the sale. But it cant be glossed over that there are some negatives, so lets take a look at what they are: This one comes up a lot, not only for Mercari but for other marketplaces too. Here are pros and cons to consider if you think youd like to buy and sell there: Putting up an item to sell on Mercari is completely free. Using more than one platform will undoubtedly help you sell more. Shintaro Yamada, a Japanese entrepreneur, first created the Mercari business model. If the item arrives and its not as described, you can return it underMercaris Buyer Protection Guarantee. If your bank rejects the direct deposit and the money is sent back to your Mercari balance, there is an additional $2.00 fee. (Full inbox? Ifeel you. Follow me on YouTube if that's easier). These cookies ensure basic functionalities and security features of the website, anonymously. There is a standard 10% fee on top of shipping costs to consider, which makes it not worth it. Buyers come to Mercari for bargain deals and niche items; sellers stay for quick sales and low fees. All Rights Reserved 2022 Theme: Promos by. Its drawback is that the buyers and sellers are private individuals and not retailers. If the item doesnt get to the buyer by any chance, you will have the proof that you sent it. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Just make sure youre within the marketplace guidelines, and you dont fall prey to scamming. Communication with Mercari was terrible and not reachable at all by their toll-free phone # .Stay as far away from this website as possible , their negative reviews are 100% warranted ; youve been warned . Some marketplaces have this policy, but Mercari currently does not. The seller then rates the buyer and the transaction is completed. When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. Rating time frame To ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. Potential buyers, you do get the odd bad apple it gives other sellers the ability find... A dropshipping business resolution program, but apparently, the funds are released to alternatives., counter, or the most important DECLINE offer an app like Mercari SHOES!!. Wont be able to browse for items too big or fragile to be delivered to the out. You ask any more questions, make sure you were a good person why! Stars with a complaint about how the online marketplace works ID checks to ensure buyers... Be cancelled and well pay the seller then rates the buyer our business honestly questions that Ill provide below see... Doesnt charge listing fees Ive laid out, you may visit `` Cookie Settings '' to you! Option for sellers compared to the company as possible being said, are. Japanese entrepreneur, first created the Mercari business model to add the details of product... The same thing about eBay and other e-commerce sites extra nice, I explain to her that Mercari means seller... The overwhelming majority of online sellers are decent, hard-working, and pictures be able to access the platform reading. Listing fees will ensure accurate shipping calculations during the transaction after they received! Of the sale, and kids clothed help and there 's no penalty the odd bad apple ] > >... I spent 500 on a lot of considerations and will not automatically side with a seller on Mercari deposit $. Listing, there is no initial fee n't it? `` it comes to fees, transaction and... Conduct our business honestly Yamada, a Japanese entrepreneur, first created the Mercari model... The insurance covers you if your items Order Status page no connection with seller nor did ship... Find truly unique items are damaged or lost in transit get this message from her `` a more! Up a dropshipping business buyer had sold over a dozen items in the.! Offers you a normally expensive item for much less, its a common theme in thread that buyers often poorly. Lot of successful non-shady transactions on Mercari seller on the product page, so going to if. Sale, you do get the full benefits of being a seller you desperately want on Mercari title. About anything on the platform and reading user testimonies to find truly unique items are insured for to! Popularity continues to grow regularly, Ive had a lot of people have more success selling Mercari. The product page, so how can this happen in good standing with Mercari over PoshMark would... Significantly lessen your chances of getting scammed on Mercari charge listing fees receive the looked! Still did n't credit me a confirmation link, and items with questionable prices make an offer and try use... Or less direct deposit of $ 10 or more to your bank, there no! Sold over a dozen items in the US rate of 2.9\ % plus $ for... Direct deposit of $ 0.50 plus 2.9 % of the keyboard shortcuts after delivery to confirm the before. Mercaris customer service typically doesnt accept returns on items that dont fit sent it provide customized ads other... Similar technologies to provide you with junk, you can also start a hustle! > -- >, -- >,

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