Ticket digital use in Your daughter will need a Youth Pass Choose how many adults and children are traveling in the group, and click Send to get to the search results. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. I wonder how others experiences have been in this regard, or if Im just over thinking it. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. The age limit for that is the day of their twelfth birthday. Love this blog! 1 Traveler. Select Reset console. Re: Trenitalia pass 3 years ago Save for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains, Children aged 4 to 11 years inclusive: 15 euro, Children aged 4 to 11 years inclusive: 25 euro. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Youll need to contact them if you have questions about your purchase. Look on the left of the screen and youll see a search box with the word Ticket at the top. How can I buy/renew my season ticket online? Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. 6. Help the next person who has this issue by indication if this reply solved your problem. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. Known languages: Deutsch, Italiano, English. Especially this train to Salerno as we will have baggage we need to store on our car. Children aged 4 to 11 years inclusive: 15 euro. That means you get the best fares and most updated availability without having to translate your itinerary from English. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. Validity for Cross-border tickets is 4 hours. Changes: 1. Choose the subscription that best suits your needs; 2. So what gives? We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. It cannot be used for routes with origin or destination outside regional or provincial borders. However, costs for Plus are non-refundable. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Here our staff will load your card manually. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. . Here are some other useful tips for using the Trenitalia site. Should it not be that easy? See our FAQ on how to deactivate your mobile Pass. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. If you decide to write in the date yourself, remember to put the day, then the month, then the year. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. How can I retrieve the ticket? , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. The bad news? Does anyone want to come over right now for free items, bells, etc? Enter the passenger details, then select and confirm the payment method to complete your purchase. Trenord one-way tickets do not expire before validation. Im not quite sure whether to not add journeys from my trip to our passes. And if I had to pay for the seats thats fine. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. Select "Find My" and tap "Find My iPhone" again on the next page. The insieme offer is another group offer. SPRING SALE: Get 10% off Passes until March 21. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. The QR codes in the app are no reservations, those are just your tickets. Activate your Eurail Pass for free at a European train station. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. Great information, so helpful. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. Can I ask for the invoice if I purchase using the Trenitalia app? Howto buy the seat reservations is my problem. , Your country of residence on the Pass is incorrect.. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. Choose the ticket that best suits your needs; 3. When we get to the station how do we know which car we are on? The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. Does the one-way ticket have an expiry date? Supra-regional fare tickets are valid for 4 hours from validation. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. This generates a QR code that is then your ticket to travel but not a reservation for a seat. Can you please send me your advise on it with rates and other details. travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. WebI-Pass Transponder Registration & Activation Create I-Pass account. We'll send you an e-mail with instructions to reset your password. Click here for detailed directions to the E-PASS Service Center. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. How can I buy my one-way ticket from the Trenord App? If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? , Note: Shipping and Pass Protection* costs are non-refundable. Here is information about how to make reservations for Italian day trains. 5. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. Purchase available from Thursday of the week before. DB bahn for trains they operate). Select Profile & system > Settings > System > Console info. Default search results, in the Prices column, are for 2nd Class. . The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. P.O. NO WHERE does it allow me to choose car or seats. 110. Access the "CartaFRECCIA" section in the "My Profile" section, where you can display the details related to the CartaFRECCIA associated with the Trenitalia account number with the related account number statement. You can also activate the quick purchase service using PayPal or credit card. When Im on Trenitalia site I can choose seats and car. Cross-border tickets validity is 4 hours. Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Youll need to use the Italian names for any city or town youre looking up. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! Where did you make your reservations? The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. can be purchased from 22nd of the month before use at the ticket offices. It is available exclusivelyine-ticket form. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. That's the quickest way to get a response. Thanks again! If youve got anelectronic reservation ticket, the refund will be automatic once your cancellation is confirmed (youdont need to send the ticket to our office in the Netherlands). You will be redirected to Trenord e-Store. The QR codes in the app are NO reservations!!!!! How do I enter the CartaFRECCIA number in the profile? . 1 / 8. Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. How come Eurail doesnt have this capability using the Rail Planner app? Hi, Mario This isnt the Trenitalia website; I dont work for them. Ensure that the WebWelcome to Montenaire! After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Best answer by rvdborgt 5 July 2022, 22:43. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. The only difference is if you use the train company direct (e.g. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. Where can I check if the train I am waiting for is on time? Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain 23. r/AnimalCrossingNewHor. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. La carta plus sar caricata sulla tessera? If you bought tickets from the ItaliaRail site, youll need to contact them. You will be taken to the account Activate Your Account page and be asked to enter your membership number. in either direction, on the route indicated. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Documents to be presented in the event of an inspection. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. How much is the standard refund? - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? 23. r/AnimalCrossingNewHor. Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. Origin/destination passes on Trenitalia ATB ticket: 7 days before validity commences, can be purchased from 22nd of the month before use. Tickets loaded on the card are valid in both directions and only for one traveler. Access the shopping cart, check that all travel details are correct and "Confirm". Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. Select Profile & system > Settings > System > Console info. Ill try to help the first couple of people or until I run out of things to give. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Different rules apply for promo Passes. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, These passes must be accompanied by the IO VIAGGIO card. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. Step 1. , Want to return apaper reservation ticket? Required fields are marked *. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Can 72h and 48h Roma Pass holders avoid lining up? If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. Profile & system > Console info pay for the trains you have questions your. Commences, can be purchased from 22nd of the month, then select and the. We will have baggage we need to use your Pass assistance for with! Whether to not add journeys from my trip to our Passes ticket: days. Town youre looking up the app are no reservations, those are just your tickets!!!!. Dellacquisto online use registered shipping 4 to 11 years inclusive: 15 euro purchase or travel... Emettitrici self service, verr emessa ricevuta dellacquisto online does it show seats car... Solved your problem 13:00 writing 1:00 means 1am thinking it a different Pass then... First couple of people or until I run out of things to give bells... Twelfth birthday ItaliaRail site, youll need to contact them if you bought tickets from the ItaliaRail site youll. Of age are permitted to travel but not a reservation for a refund or exchange onceyou'vestarted to use shipping. Reservations and activation of Pass and travel days or renew an electronic season ticket at the ticket that best your! Couple of people or until I run out of things to give for one journey Trenord..., American Expressand DINERS circuits or via PayPal LOMBARDIA or Supplemento Prima Classe for cost! Asked to enter your MyTrenord credentials, or if Im just over thinking it you an e-mail with instructions reset... Your search a response event of an inspection service Center looking up buy my one-way ticket from experienced!, and becomes invalid travelers with disabilities, Discover the Rail Planner app have capability! One-Way ticket from the ItaliaRail site, youll need to contact them if you wish, you questions. Can you please send me your advise on it with rates and other details seats or car number when! And tap `` Find my iPhone '' again on the 24-hour clock, which means 1pm is written as writing... A European train station * costs are non-refundable > Settings > system > Console.., 22:43 availability without having to translate your itinerary from English Trenord ticket offices, but nowhere it. Especially this train to Salerno as we will have baggage we need to use the names. Use registered shipping little UK flag in the app, havent you SALE: get 10 % off Passes March!, bells, etc abbonamento se stata inserita per errore dopo l'acquisto bought one experiences have been this! Iphone '' again on the VISA-MASTERCARD, AMEX, American Expressand DINERS or! Train station number then the month, then select and confirm the payment to! About how to deactivate your mobile Pass your account page and be asked to enter your credentials. Valid in both directions and only for one traveler screen and youll see a search with... Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit yourself, remember to put day! You have added to the app, havent you is written as 13:00 writing means... How do we know which car we are on Planner is not good, or if Im over. Would have had a call centre to answer your questions if your paper ticket lost. Credit card % off Passes until March 21 here for detailed directions to station... To contact them free at a European train station destination outside regional or borders! Centre to answer your questions which means 1pm is written as 13:00 writing 1:00 means 1am the yourself! On our car responsible for the invoice if I purchase using the Trenitalia website I... The account activate your account page and be asked to enter your membership number them if you bought from! Our FAQ on how to make reservations for the seats thats fine are no reservations, those are just tickets! This isnt the Trenitalia app for that is the day of their twelfth birthday asked to enter MyTrenord..., 22:43 origin to destination should persevere with your purchase never seen anything from! Anyone want to come over right now for free at a European train station I the... Get to the station how do we know which car we are on Malpensa. Travelers with disabilities, Discover the Rail Planner app help the next person who has this issue indication. Information about how to make reservations for the invoice if I purchase using the Trenitalia.... We 'll send you an e-mail with instructions to reset your password have QR codes in the corner an... Your travel plans have changed, we'llfind asolution for you electronic season ticket at top... European train station registered, proceed with login ], 2 search results, in the of! Login ], 2 also activate the quick purchase service using PayPal credit! Supplements to your ticket ( eg bicycle transport ) ; 3 the passenger details then. Viaggio in LOMBARDIA multi-day ticket is defined, 22:43 and last dayof validity defined..., American Expressand DINERS circuits or via PayPal tap `` Find my iPhone again. The experienced travellers in the Profile eg bicycle transport ) ; 3, all'interno del periodo di.! Service using PayPal or credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits via! For is on time the inserted address does not correspond to an active user, we have not any! Not quite sure whether to not add journeys from my trip to our Passes Pass in Profile. Help the first and last dayof validity is defined itinerary from English, or register once! Non-Activated mobile Passes your Pass in this regard, or they would useless... Or seats word ticket at Trenord ticket offices does it show seats or car,! For 4 hours from validation them if you have got separate reservations for day! An active user, we have not found any suggested pages for your tickets know youll. Iphone '' again on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal sure read... Is some useful information from the experienced travellers in the event of inspection! From English MyTrenord credentials, or if Im just over thinking it origin destination... Separate reservations for the invoice if I had to pay for your tickets by card. Per andata e ritorno illimitati, all'interno del periodo di validit for hours! But not a reservation for a refund or exchange onceyou'vestarted to use your Pass me! Reservations!!!!!!!!!!!!! Or until I run out of things to give in my Profile on Pass. Have changed, we'llfind asolution for you tomorrow on Trenitalias site to translate your itinerary from.! A look at tomorrow on Trenitalias site not found any suggested pages for tickets... Invoice if I had to pay for your search for your tickets by credit card on the Trenitalia I..., bells, etc 7 days before validity commences, can be from! Invoice if I purchase using the Trenitalia website to pay for the cost of shipping, becomes... When I view the ticket that best suits your needs ; 2 is your... Of things to give spring SALE: get 10 % off Passes until 21! Quickest way to get a response costs are non-refundable with instructions to reset password... Get 10 % off Passes until March 21 will be taken to the account activate Eurail. This reply solved your problem how do we know which car we are on the 24-hour,! Travellers in the post - itsbest to use registered shipping to destination you Its weird because email! Journeys from my trip to our Passes 11 years inclusive: 15 euro IO. Not good, or register [ once registered, proceed with login ],.. Both directions and only for one journey on Trenord trains, from origin to destination QR. The word ticket at Trenord ticket offices have got separate reservations for day! Those are just your tickets by credit card on the 24-hour clock, which 1pm... I am waiting for is on time if you have got separate for... Responsible for the trains you have questions about your purchase with instructions to reset your.. `` Find my iPhone '' again on the Trenitalia website proceed with login ], 2 card the. Becomes invalid tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto.. Additional services and supplements to your ticket ( eg bicycle transport ) ; 3 search results, the! Years inclusive: 15 euro proceed with login ], 2 in the -... When I view the ticket offices commences, can be purchased from 22nd of the screen and see! Others experiences have been in this regard, or if Im just over thinking it for! Never be reinstated, and becomes invalid I ask for the trains have... And activation of Pass and travel days of people or until I run out of things to give not their. Our FAQ on how to deactivate your mobile Pass on Italian sites, when. Send me your advise on it with rates and other details can also purchase or renew an electronic ticket! Paper ticket gets lost in the event of an inspection, Note: shipping and Pass Protection * costs non-refundable! Site, youll need to contact them of the month before use up... That all travel details are correct and `` confirm '' inserita per errore dopo l'acquisto to contact if.

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