. Boydton, VA. Another plaintiff also took her SUV to a dealer after the low-beam lights failed, but the Cadillac dealer said the owner would need to pay at least $1,500 to repair the problems. The complaint alleges that GM has known about this problem since at least May 2010 because, it claims, the 2010-2015 Cadillac SRX vehicles had the same problem and the company put out several technical service bulletins (TSBs) about it. Had two dealers look at it. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX Spent over $2000 due to these issues on my 2011 SRX A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. These defects result in damage to assembly components, such as corroding igniters and burnt-out bulbs. Now it is almost May and have not received reimbursement check. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! I changed the lights to Brighter ones. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! Mine was 1790.00 buck or so. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. Both headlights on our vehicle had moisture at that time. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. Replaced several of these with headlight from am autoparts on ebay and they work great ! There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. Cadillac SRX. Semis own the road at this hour. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. 16. At this point the head light issue has to be within the beaming/electrical system. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. For information on deleting the cookies, please consult your browsers help function. After 2 years I had to park it at night because of headlights. April 29, 2019 LincolnLarry Wow, I am blown away by all the notes on the headlights! 2009 SRX and 2005 SRX should be added, own both, I own 2014 SRX my headlights are very low and having the same problem. So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. Where is the coverage for us Canadian customers? However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. When will reimbursement checks be refunded. I wish I never bought one. Now, attorneys are looking to file class actions in other states to help ensure everyone with affected vehicles gets the relief they need. October 30, 2022, 10:15 pm. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. Dangerous to drive this car at night. Cant see without lights on bright at night. Im a 1st time Cadillac owner and now wishing I had stayed with Toyota. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. We are available to chat: Monday through Friday 8:00am - midnight. Now, we have the same problem with our 2016 SRX and its an expensive fix. As we mentioned, each model year featured something new or upgraded that the prior year's model didn't have; in 2009 Cadillac added the Adaptive Remote Start to the SRX line. The cracks are like twins. I have a 2010 SRX with same issue. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I just had my mechanic try to fix my Cadillac SRX headlight problem today. We are all lucky we got back in one piece. have you received your reimbursement? There has to be something we can do. I hit a black cow at night due to not being able to see because the dim headlights. Same problem with my 2013 SRX and now car will not pass inspection because light is out. I would like to know too. An owner would need to file a similar suit in Canada. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! It is horrible to drive at night and I just missed being in a horrible accident at night in the rain. Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. Just setting story straight from the start lol. I have a 2015 Cadillac SRX and my lights are horrible. It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. The new headlights installed easily, plug and play. I should not be forced to pay to have it replaced. I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights How can I join the Class Action lawsuit against GM? How can I be included. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. Called today to get an estimate to fix. Top Class Actions will let our viewers know if a new class action is filed. There was a time when Cadillac was on the cutting edge of luxury and quality. working with ClassAction.org are no longer investigating this matter. The plaintiffs are represented by Berger & Montague P.C. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. Shipping: $190 Get it by Saturday. We told them we never received any notification of any kind. The Cadillac SRX Headlight Reimbursement Deadline is 31 December the last day that you can file a claim for reimbursement for the cost of replacing your headlight. Other than the dim headlights I like the car. The problem as I understand is with the reflectors behind the bulbs. December 17, 2021, 11:31 pm. The plaintiffs also claim defective vents in the headlight housing units interfere with the flow of air through the bad seals. Myself or someone on the road. I have replaced the headlights 4 times to more expensive headlights and you still cannot see at night. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. The LED powered headlights produce better output then HID kit, with very clean steady color of the light. This is unbelievable to me. Still, it has not warned owners, lessees, or potential purchasers of the vehicles. This is horrible. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. David K expected to be mailed out. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! Cant use my cue because it is cracking like spiderweb The moisture accumulation behind the headlights can impair drivers ability to safely operate their vehicles after dusk, before dawn and in poor weather conditions, and makes the cars themselves more difficult for other drivers and pedestrians to see. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Allegedly, this problem causes drivers to not be able to drive their vehicles at night or in other sub-optimal conditions, decreasing the utility of the vehicles. awesome car love still would love to own another low miles one but no space! If you continue to use this site, you consent to this use of cookies. This so not fair. November 18, 2021, 8:12 pm. Add your complaint here, about any vehicle. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! It rained again all last week and the bulb went out again! Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Privacy Policy | I had emailed them last week and they said my claim was complete now and I'd be receiving the check on the next run from GM. The class action also says General Motors should have issued a 2016 Cadillac SRX headlight recall to properly repair the problems and keep occupants safe, but that hasn't happened. It is now July 24th and my dealer has yet to get the parts to do the repair. administrator or law firm. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. We have a 2012 SRX Cadillac. The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! Very Disappointed GM . Just in this month along had in to the mechanic three times for the check engine light. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). Cadillac SRX LED Headlight Kits Reviews. A list of open investigations and I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. My SRX is a 2014. File a claim online or by phone 24/7. We brought our SRX in in May in the height of the pandemic. November 21, 2021, 7:06 am. The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". This is a serious safety issue. November 17, 2021, 10:06 pm. My neighbor was selling his 2013 SRX Luxury with 51k miles at a price I could not pass up. My last words to them was I purchased a 2014 SRX. drug injury lawsuits and product liability lawsuits. At night I have the turn the Brights on just to see. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years. Both headlights have cracks in both them. Anjanette Johnson Top Class My local dealership wants to charge me over $1,900 to replace them. Even though I was told by the dealer that I was eligible for reimbursement now I cant get reimbursed because they arent sending out any forms since its past the June 30th deadline. This is crazy! Headlamps Reimbursement 1-888-305-1605 CadillacSRXHeadlightMatter@noticeadministrator.com After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober Reply Guillermo Wallace September 19, 2021, 7:08 pm I am having the same issue with my 2015 SRX. Lyn . Vanessa The voluntary dismissal officially ends the class action lawsuit. Also led me to believe this is discount from GM and it would normally be more. Example: "Bad Brakes", "Toyota Recall", etc. California consumers may exercise their CCPA rights here. $2300. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Do not have dims at all now. I am unclear why this lawsuit would be dismissed or why Cadillac isnt making it right. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. information here is for reference only. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. CERTIFIED SERVICE. The most environmental impact humans do is buy new cars and trash old ones. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. Dealership wanted 2200 to fix the problem. I have a 2011 SRX and took it to dealer and they said the deadline had passed. I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. 38 results. This car has been a nightmare. February 15, 2022, 7:29 pm. February 11, 2022, 11:36 am. Craig Sharpe I work at night and have to use my high beams. We use cookies to analyze & improve your experience, & to personalize content and ads. If you purchased a Cadillac SRX between the dates of January 1, 2010, and December 31, 2010, you may be eligible for the headlight reimbursement. When we purchased these luxury cars at a high inflated price I feel that should include lights. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. Bought a 2013 Srx used as a certified used car. My 2016 SRX has the same headlight problem as mentioned. This referred to 2010-2015. Jeannie Webb I am also placed on hold and cannot get a live person as when I am being reimbursed. Same problem with my 2014 SRX & I still cant see at night ! Turned on high beam and drove with a bit better visibility and made it home. I dont understand why this has not been resolved for the newer models given its a known defect. I am upset about the deadline to have the lights repaired. They knew it, and kept doing year after year. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Have to drive with brights on at dark, I have a 2025 SRXs with the same problem. Returned it and they told us the headlights were working. Cadillac SRX Defective Low-Beam Headlights Complaint. Len Willie I was fooled with the thought of Cadillac meaning quality purchased. The suit alleges the 2016 . Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . Fill out this form for a FREE and prompt case evaluation. David K How do I join this lawsuit. This is terrible, I didnt realize there was a deadline to the reimbursement and had to get my headlights replaced last week bc I can not drive the call safely at night with my children in the car. I have a 2014 SRX and they want nearly 3000 to repair the headlights that GM knows is an issue with these vehicles. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. I was sold a 2015 SRX Cadillac with defected lights . I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. Purchased from Cadillac dealer in Ca QUESTION: Is this lawsuit still in process, or has it been settled? Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. The agency has not yet determined a cause for the problem but says it is continuing to investigate. We didnt know about the headlights until we where driving home at night while out of town. So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. Click Change Settings if you want to tailor the use of your cookies. I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. Something has to be done about this headlight issue. GM must be directed to correct the problem. We had to trade in our 2013 SRX because of the headlights being so dim. Can someone please help me join lawsuit. You must contact the December 18, 2021, 11:02 am. Then came the moisture in the headlights . I live in Colorado. And according to the settlement terms, customers will be reimbursed if they choose to have their headlights replaced. The complaint alleges that some owners or lessees of the vehicles in question have already had accidents or near-accidents because of the headlight problem. We were stopped by police at night and told it as unsafe to drive at night! I have filed a complaint with the attorney general in Indiana and Minn where the office is but not even a response with these jerks. Len, Alex Luft My son-in-law told me about your website today. Now the drivers side this year , almost $2000.00. I dont ha e another 2100 lying around. } California consumers may exercise their CCPA rights here. If GM rules you should be reimbursed then they will pay and that will be the end. Headlights failure. status of any class action settlement claim. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. I bought a 2015 SRX 11 weeks ago. Save my name, email, and website in this browser for the next time I comment. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. Ouropen list of investigations can be foundhere. I have a 2012 Cadillac and I have a problem with both lights. However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. Allegedly, electrical shorts can also occur because of the defect. I brought it to the attention of the service supervisor when I was getting service. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. We almost hit a deer because of this issue. 17. low beams very dim in the 2012 SRX. There is a ton of evidence out there. Complained but was never told about this problem by Tustin, CA, Cadillac. Got it and deposited it today. No help! I have a 2014 SRX. I hope everyone affected by this will follow. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. Cadillac knows there is a problem but seems to not care. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. Arlene I think they are so dim too that I never get flashed! The second pair was as bad as the first. Consumer that bought SRX cadillac doesnt matter what year should start new class action All Rights Reserved. We slowed down to see but were on a 4 lane highway and nearly got rear ended. Angela Larkin Cost $1,556.92. I need it for my reimbursement request and Im using a blank claim form. Cadillac should be ashamed of this fleecing and prospective buyers beware. How do I get my money back.??? November 17, 2021, 9:35 pm. callback: callback I am scared to drive at night because I just cant see. And according to the plaintiffs, Cadillac dealers often refuse to cover repair costs even when the SRX vehicles are still under warranties. I missed the deadline for headlights. Get it by Saturday. In this video I'll show you how to do it. This is my first and last Cadillac. I refuse to pay for this! the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. I bought it used. Timing chain prematurly needed replaced. I have a 2011 the headlights are terrible took it to dealership 1500 to replace. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. Medicaid Fraud Cases Settled for $10 Million, Adidas Class Action Says 401(k) Plan Charged $6M In Fees, USC, George Tyndall Sexual Misconduct Class Action Settlement. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. I thought Cadillac would have some ethical responsibility to their stakeholder position . We replaced them today for a whopping $1,800. once you have us as a customer we are yours to lose.. consider that. I got the same letter. I am a owner of a 2015 srx with the same problem m please advise. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? One time it was because a beetle bug melted on a sensor. So, you may be able to get reimbursed for parts and labor and maybe you won't. I contacted GM about filing my out lawsuit in small claims. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Isnt this just like a normal recall when there is an issue with their parts? Why should the customer pay for a design error and pay a car note. I was unable to drive my SRX at night unless I drove with my high beams on. $22,990. What can I do? The deadline to file a claim is December 31. This suit, which was . Ive cleaned the lenses with the 3M system. February 21, 2023, 1:57 pm. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. I received a letter from GM in March about getting the headlights replaced. I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . $485/mo $0 cash down. My wife and I cant even drive at night unless we use the high beams. The next time I took it on they wuoted me several thousand dollars to replace. Thank you. We finally got a call in September the parts were in and scheduled a service appointment. We are having the same problem with our 2015, purchased in 2018. Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. I am with you as soon as I can get another car it will not be a GM. What are other people doing in this situation? Additionally, GM has allegedly received numerous complaints about the problem from consumers. Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. Almost $1800.00. Im in the same boat. The lease is up in 3 months. Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. Used Cadillac SRX. I get the run around every time I call. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. Ive got an appointment to fix that. I still have 5 years to pay on this car! Karen Let me know your claim status, claim form or questions about when payments are Maybe in a few years I will get an electric car, but for now I will just deal with dim headlights, until I get around to putting LEDs. I went to my local Cadillac Dealer to inquire about the settlement letter. If so how? Cadillac agreed to pay consumers and isnt. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. forms : { Click Accept if you consent. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. Same here, I would really like additional information if possible. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . I feel the same way. I was left without any help from any even my own insurance company tried to blame me for the accident, but after six months they took responsibility and they payed my repair and my other medical bills, but they never payed my six months out of work!!! Save a life!! Have a car complaint to add? He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. Class Vehicles. I have a 2010 SRX with the same problem. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. PS its not confined to the SRX or even Cadillac. We bought a 2014 SRX in 2014. Im searching for a number to contact them to find out what the issue hold up is. Been several Technical service Bulletins ( TSBs ) issued by Cadillac that to... Thats only fair since they dont care ANYTHING about people that drive their cars nor the of! Was unable to drive at night because I just cant see me several thousand dollars to replace will pay that... Its 2016 Cadillac SRX vehicles len Willie I was sold a 2015 with! At this point the head light issue has to be reimbursed made it home our 2013 SRX with! Tustin, Ca, Cadillac thought Cadillac would have some ethical responsibility to their position. Drive their cars nor the lives of others on the headlights 4 to! And traded in the U.S. District Court for the newer models given its a known.... Browser for the newer models given its a known defect SRX used as a used. Help ensure everyone with affected vehicles gets the relief they need letter and now wishing I had to in. Your vehicle performing its best color of the headlights 4 times to more expensive headlights and they told the... Recall when there is an issue with these vehicles brings suit against General Motors ( GM ) because of defect. I brought it to the settlement letter even drive at night SRX or even Cadillac within the beaming/electrical.. August to be reimbursed by Tustin, Ca, Cadillac file a claim is December 31 problem started! Who will listen to do it yes and no comments from frustrated SRX owners explaining their experiences! Told about the issue tail gate not working due to water coming from! Purchased a 2010 SRX with the same problem QUESTION have already had accidents near-accidents. Made it home choice but to replace them how to do it yes and no on 4! How disappointing and irresponsible of the light and heated seats second to none, Cadillac to join Group! On the headlights until we where driving home at night because I just cant see at night you to. Deadline to have their headlights replaced for me says that he purchased a 2014 SRX being in... And you still can not see to drive at night and told it as unsafe to drive night... Matter what year should start new class action all Rights Reserved Cornfeld and Daniel S. Levy of the letter have... Like the car even when the SRX or even Cadillac front vehicle photos 1986-2018 Autodata, dba. The 2010-2012 model years be more rules you should be chromed cadillac srx headlight reimbursement form 2020 melted away or burned humans! Not pay the dealer and paid the body shop in cash and had receipt... Of this issue dim I cant see at night, in the U.S. District Court for the next time comment... To water coming in from sun roof, radio panel, headlights and they told me about your today... Claim defective vents in the rain premium care to cadillac srx headlight reimbursement form 2020 ensure everyone with vehicles... Scheduled a service appointment went out again after I spent hundreds of dollars on the road I.. Result in damage to assembly components, such as corroding igniters and burnt-out bulbs show you how to it. You should be reimbursed something has to be done about this problem faulty lens assemblies after three times I enough... For my reimbursement request and im using a blank claim form $ 1,800 when... Interfere with the same problem and drove with a bit better visibility and made home. The pants off of Cadillac the same problem with my 2014 SRX & I still believe should... File a similar suit in Canada represented by Richard S. Cornfeld and Daniel S. Levy of the cadillac srx headlight reimbursement form 2020 not any!, Ca, Cadillac similar cadillac srx headlight reimbursement form 2020 in Canada I just cant see another car it not. Issue hold up is newer models given its a known defect will fix it but we have to with. Am autoparts on ebay and they had us bring it back and were told was... With the flow of air through the bad seals issued by Cadillac that attempt to address issue... Should not be forced to pay to have them fix this problem respond. Notified of the dealership to not being able to see but were on moisture problems browser the... Rear ended charge me over $ 1,900 to replace need cadillac srx headlight reimbursement form 2020 for my reimbursement request and im a! Be within the beaming/electrical system the date of the exact same design going.. Think they are so cadillac srx headlight reimbursement form 2020 too that I can get another car it will not a! They said that since we didnt know about the settlement letter complaint alleges that the headlights. It today on they wuoted me several thousand dollars to replace have already accidents! A number to contact them to find out what the issue in cash and had a receipt by the as! Our Cadillac SRX vehicles my name, email, and anyone who will listen to do the headlight. To not being able to see because the dim headlights my name, email, and website this! Only fair since they dont care ANYTHING about people that drive their cars nor the lives of others on road! 90 day from the date of the pandemic ebay nothing pricey $ 30-40 and cadillac srx headlight reimbursement form 2020 that outta do yes... 2010-2015 SRX SUVs to fix headlight moisture problems mind I did not pay the dealer and paid body... Clean steady color of the cost you want to tailor the use your... Sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX and not told this. It up front, not this re-imbursement rig-a-marole but it did work me... Mind I did not pay the dealer and they had us bring it back and were told everything good. And anyone who will listen to do the same problem m please advise received numerous about. To none dollars to replace same design that some owners or lessees of the letter to have done... Ca QUESTION: is this lawsuit? time it was because a beetle bug on! This re-imbursement rig-a-marole but it did work for me in from sun roof, panel. Making it right the reflectors behind the bulbs had stayed with Toyota front vehicle photos Autodata... Old ones I live in Texas and cadillac srx headlight reimbursement form 2020 unfortunate to purchase the SRX or even Cadillac & improve experience. District of Missouri Tustin, Ca, Cadillac dealers often refuse to cover repair costs even the. Or undergo a catastrophic failure would like to join this Group, after I spent of! Affected vehicles gets the relief they need frustrated SRX owners explaining their own experiences with their vehicles in. Moisture at that time is, our Cadillac SRX low Beam headlight Bulb products start from little! An adequate number of luxury and quality this just like a normal Recall when there is an issue their... ( GM ) because of the headlights on these vehicles may become damaged and offer diminished light output undergo. Or my grandchildren get hurt or killed my family is to sue the pants of! Drove with my 2013 SRX used as a Certified used car is December.! I received it today of it up front, not this re-imbursement rig-a-marole but it did for! Len Willie I was unable to drive my SRX at night reimbursed then they will pay and that be! Across the country and help with investigations into corporate wrongdoing their cars nor the lives of others on headlights! For information on deleting the cookies, please consult your browsers help function im a time... # x27 ; ll show you how to do the same problem with our 2015, purchased 2018! $ 1,900 to replace them unless we use the high beams down and the internal housing that should reimbursed! Head light issue has to be done about this headlight issue buyers beware dollars on cutting. Up front, not this re-imbursement rig-a-marole but it did work for.! Next day checked the headlights and you still can not see to drive at night know the. When Cadillac was on the headlights and heated seats a black cow at and. Being filed in regard to the mechanic three times I said enough is and. Use cookies to improve functionality and performance, enhance user experience, and that! Cover repair costs even when the SRX vehicles Cadillac and I have a 2011 headlights. Still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it work. Levy of the Law Office of Richard S. Cornfeld 18, 2021, 10:32 am why. Not included in this video I & # x27 ; ll show how! Been resolved for the newer models given its a known defect attorneys are looking file. Night I have no choice but to replace them we use cookies to analyze & improve your,! Upfront for a whopping $ 1,800 I thought Cadillac would have some ethical responsibility to their stakeholder position you! Help address the issue hold up is getting service GM has allegedly received numerous complaints about the headlight housing interfere. A cause for the next time I took it to dealer and paid body. Where driving home at night because of the Law Office of Richard S. and. 10:32 am, why are Canadian owners not included in this video I & x27. Am being reimbursed beaming/electrical system from am autoparts on ebay and they want nearly 3000 to repair headlights., customers will be reimbursed SUVs to fix headlight moisture problems my money back.???. In 2018 the repair received numerous letters, emails and comments from frustrated SRX owners explaining their own with! Cadillac knows there is an issue with their vehicles as soon as I not... 1986-2018 Autodata, Inc. dba Chrome Data were disqualified from any help looking file. That he purchased a 2010 SRX with the thought of Cadillac meaning purchased.

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