When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. To be entitled to a refund, cancellation must be done according to the conditions below. The 'Viking Venus' at anchor in Santorini. That doesnt necessarily make them a great value. A significant number of occupied cabins won't produce any new revenue. After the voucher amount is removed. The FFS#6 is an eight-day cruise that will take guests to some of the most beautiful and exciting destinations in the Caribbean, including Bonaire, Aruba, La Romana, and Amber Cove. 0000008306 00000 n We "lost" the first time and "won" the second time. In one sense, a Viking cruise is like any other vacation: Its what you make of it. 0000550588 00000 n 0000017377 00000 n 0000018268 00000 n Standard features like heated bathroom floors and high-quality wooden deck furniture really help the cruise line stand out from its competitors (and no, we havent received payment from Viking for this piece). Cruise Hive was established back in 2008 and among the earliest blogs in the industry. You will be able to leave a comment after signing in, By I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. 0000010527 00000 n The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. Here is how it works for US pax. (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) Just make sure to make an effort! Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. Service and/or handling fee and cancellation insurance are not refunded. Weve purchased two sets of domestic tickets from Delta since then using that e-credit. "You know the old saying when life hands you lemons," Clancy announced. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. Would our only option be another voucher? It's like they plucked out of every city the best regional chain and plopped it down in Dubai. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. But perhaps what we need in these COVID times is more empathy and understanding and less angry. And we were still able to take in the gorgeous city of Naples on a guided walking tour from the hilltop neighborhood of Vomero, down to the Piazza del Plebiscito, and past the imposing, Game of Thrones-esque Castel Nuovo. CC Help Jenn Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. If you cancel 24 hours in advance of departure, your refund will be 100% in vouchers, even if you did not use any vouchers to pay for the cruise. For instance, we had voucher value from our canceled April GE cruise that more than covered our upcoming (but possibly to be canceled) Iberian Explorer/Northern Lights cruise in Jan-Feb 2021. Valid for trips booked from April 2nd 2019. The vessel will then sail to La Romana in the Dominican Republic. 0000021972 00000 n If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. The Viking Living Room aboard the 'Viking Venus,' decorated for Christmas 2021. Does anyone know Vikings refund policy on river cruises? Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Baggage & Personal Items Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. Also, any related transportation expenses due to a life-threatening situation may be covered. The squeaky wheel, as they say, got the grease. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. %PDF-1.4 % Eli Lilly slashes insulin prices amid federal pressure to lower costs, Lawsuits: Fresno State mishandled sexual harassment complaints, Season 3 of 'The Mandalorian' is finally here, 10 best Amazon deals you can shop for today, Solo Stove fire pit deals are hot this weeksave, How to stock a survival kit worthy of 'The Last, Saving endangered right whales pits advocates, Meet the New College alum who says he helped, Are we enabling white nationalism by staying on, Aaron Rodgers to make decision about playing, PGA Tour approves significant changes to 2024, First-round Georgia NFL draft prospect breaks, Michael Irvin's standoff with Marriott in $100M, Attorney general: Fentanyl 'unleashed on purpose', Why Kavanaugh, Barrett may be key to student loan, Ex-GOP Rep. Cheney, who lost seat to Trump-backed, GOP Speaker McCarthy defends giving Tucker, Millions of people will have to repay student, If you invested your tax return every year, Eli Lilly slashes insulin prices amid federal, Do you know who's logging into your Netflix, Neo-Nazis came to protest our 'Parade.' If you are thinking about canceling, do it before the penalty phase kicks in 120 or 180 days prior (this date along with the penalty matrix is just some of the very helpful information found in your Viking Guest Invoice; make sure you get an updated copy each time you make any sort of change or payment). But that's their problem and I was not about to allow them to turn it into my problem. My grounds were that I had been deceived and straight out lied to by Viking agents in their zeal to obtain a new booking, basically that they would, and did, say anything in order to make a sale. Nothing. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. Cancelation by Viking? To be covered by this guarantee, you must make a reservation on a 2022 voyage between November 1, 2021 and June 30, 2022. 0000018293 00000 n I do note the voucher is transferable, but I don't really want to go into the cruise sales business. By booking with a voucher have we entered a realm where the only hope for cash is another cancellation by Viking - assuming they retain the same policy? Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. The Fosses rebooked their cruise for this April. Then Viking canceled their next cruise and offered another 125 percent voucher. Travel + Leisure magazine may receive compensation for some links to products and services on this website. With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. "), As I fretted about the wisdom of being on a ship, overseas, in the middle of the latest wave, my fellow passengers seemed pretty damn chill about the whole thing. Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. 59 or less. During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. They are as scared as we are of covid. CC Help Jenn As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. The additional 25% is incentive for guests to leave their money with Viking. Changes made less than 24 hours before departure are considered as a cancellation. Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. Carnival Cruise Line's Brand Ambassador, John Heald, has announced the For Fun's Sake Cruise #6 aboard the Carnival Horizon in 2024. My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. If things go wonky better to let Viking Air deal with it. It all depends on the status of your rebooked cruise at the time you commit to it. There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. Our original Viking cruise was booked for July 2020. Vouchers already applied to the cruise payment are returned to your Viking account. It would be nice if they issued new vouchers based on the value of the rebooking. I had picked another cruise, and all our perks, and there were a lot of them, transferred, as did our $1000 deposit. Sure, you can do all of that without the app, but a bit of technology goes a long ways. As a bit of a stretch on this topic has anyone canceled an already booked Viking Cruise that Viking had not yet cancelled but which is coming up on final pay date; Did you wait for final pay date or cancel/transfer your booking early? Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. With The Italian Lakes, post. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. When it got cancelled we booked a different cruise and had enough credit to book a suite. It was the night before we arrived on one of Greece's most iconic islands, and cruise director Heather Clancy was feeling good. While there is still the possibility of a cancellation due to Covid, book your flights through Viking. We are thinking of cancelling the trip. When the 23 WC was posted, we again moved from the B2B to the WC. We all just have to be patient! Thats fine if youre on an ocean cruise, but for river cruises, make sure youre taking advantage of the local culture. air is received. I hope theyll be equally flexible if our cruise gets canceled. C'mon along! Barcelona - and will be there again in April, 2022. The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. The remaining $5000 I can either ask to have refunded to my credit card immediately or I can accept a voucher from Viking worth $6250 (125%). But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. Ocean cruisers wont want to miss out on Torshavn. That said, I still want to believe, with the help of a good insurance policy, that Viking will pull through. Your California Privacy Rights/Privacy Policy. The FFS#6 promises to be one of the most exciting cruises of 2024. Odyssey trip in Sept. 2022! Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. Thats our date. Good to hear. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. Maybe they'll just deploy her to the Caribbean or Med in the winter months. We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. How have you all dealt with plane tickets for canceled cruises? If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. (final payment date on Dec 2, 2020). We took the 125 % voucher and applied it to the same cruise in summer 2021. I paid $5000 using an FCC and $5000 on my credit card. Needless to say, those of us still aboard weren't thrilled about any of this. . Refund according to ordinary terms, also cancellation of a return trip. I want to be able to cash out sooner rather than later, should it come to that. Are we enabling white nationalism by staying on Twitter? Started August 27, 2021, By We wanted our cash back, rather than a credit,because all cruise lines were on shakey financial ground then (and still are). Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. When our May 2020 cruise was canceled we were pleasantly surprised to learn the trip insurance was included whether or not you took the FCV or the refund. The voucher offers states: What constitutes "unable to use"? I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. By Let's be honest. 0000005059 00000 n It has been a great cruise company with a first-class product. if you have any 125% vouchers, they will be refunded less the 25% bonus. It was always easy to find an uncrowded spot outdoors on deck and also in public spaces like the Viking Living Room, a center-of-the-ship lounge which became my favorite spot to people watch in the evenings, as guests roamed to and from dinner and entertainment venues like Torshavn, the late-night jazz club-slash-cabaret with triple-digit pours of Armagnac and a strict no-dancing policy. ), Iwould deal with Steve at tripnsurancestore.com. Final payment comes up in August and given how bad things appear in South America I am not sure what to do. I'm not predicting anything, and I don't have any inside info. On a Viking cruise, diners can visit any restaurant without incurring any additional charge. Sometimes you win and sometimes you lose. It serves little purpose in this crazy world. If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. If we had canceled, it would have been a $250 change fee. Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. I can assure you that if I opt for a full refund I will get one. Setting pandemic concerns aside, due to life circumstances we are considering cancelling (and not rebooking) the cruise we have on the booksfor June 2021. In one sense, a Viking cruise is like any other vacation: It's what you make of it. Expand. (confession: I did not know what to expect - would I be kidnapped?). That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. Office have also issued, and will continue to issue, advice which applies to cruises. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. If youve cruised before, you know that Viking cruises arewell, expensive. When inclement weather or other delays strand you in. I now have all the original remaining voucher value to use for excursions, "gratuities", beverage package, etc. Your confirmation indicates the terms and conditions that apply to your booking. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. 0000002092 00000 n Luckily, that bet payed offand we will be cruising for free,in suites, forthe rest of our days . No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. We've already got tickets with Delta for our cruise next January. Service or handling fee and cancellation insurance are not refunded. The balance from a cancelled trip is not automatically transferred to a new one. 19952023, The Independent Traveler, Inc. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. BAwas very accommodating. With nobody else around, I thought, one thing was certain: The social distancing would be super easy. We have trip insurance, but I believe it only covers cancelation due to medical reasons. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. For example, each river cruise has two 445-sq.-foot Explorer suites with private wraparound verandas, floor-to-ceiling glass sliding doors, individual climate controls, and a roomy wardrobe. 85% of Full Fare. Viking has been extending the offer and it is now for bookings through the end of this month. So it works both ways. The following cancellation charges will be assessed for all written cancellations received prior to . In case of cancellation due to medical reasons, a medical certificate must be submitted. (Exceptions may apply depending on the content of your booking, see cancellation terms 2 below). 0000018937 00000 n If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. 0000003206 00000 n I hopped into a car that took me to Rome, where I promptly found a cafe near my hotel, ordered a macchiato, and started thinking about my next cruise. I started the rebooking process almost immediately and was told the vouchers could be used for "anything." I think this also depends on when your reservation was made. 0000019071 00000 n I don't know if Viking is included it in their shore excursions. When I was in Dubaifor work and then a week of play, unexpectedly , I had so much fun! On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. The company also offers print publications designed to get travelers aboard one of their ships. Photo Courtesy: Nassau Cruise Port. Hard to bail if all you have is vouchers. If youre an active person (or if youre planning to adopt a slightly more active lifestyle during a two- or three-week cruise), a less expensive stateroom could save you a tremendous amount of money. The cancellation insurance is not valid if you cancel your trip less than 24h to departure. Answers lie, How do we heal a broken America? `)Y Sailing down rivers puts you in the heart of many of the cities you visit, our source tells us. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. (Blame COVID-19 not the guy from "Footloose."). I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Each airline has a different policy. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. Standard staterooms are much less expensive, and while theyre not exactly roomy, that doesnt matter if youre just using them as a sort of home base. We canceled a summer Alaska cruise in Jan, I think, figuring (correctly) it wouldnt happen. Obviously, that didn't happen. 3) The junk bonds reportedly issued in 2020 havea crushing interest rate of 13%. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. The final balance is due based on offer at Viking Line Abp, org. Right now, I'm with Dee. Typical cruises last several weeks, so youll want to bring plenty of clothes, but remember that every stateroom includes access to a self-service laundry. On the cruise, guests can attend various events and activities hosted by John Heald himself. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. All funds were returned,except what we paid Viking for trip insurance. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. 0000659010 00000 n 2) In 2018it was reported that Viking Cruises had raised $975 million dollars in 5% senior secured notes, and 275 million at 5.875%. You will be able to leave a comment after signing in, By Part of this was, of course, due to confusion among agents in the early days of cancellations and vouchers as to what was what. If you want a cash refund(100%, not 125%), you will have 10 days to inform Viking. We have a river cruise, Tulips and Windmills, on Viking in April. They can only borrow and eventually even with the offer of double-digit interest, speculators will pass. You can submit your application for reimbursement in connection with the cancellation via internet or later by visiting. Viking refund policy is the same for Oceans, River and Expeditions. 0000024349 00000 n Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? Our original voucher was "reissued" as a new voucher with new numbers, amount based on the very original amount spent for 2020. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. 0000006223 00000 n 0000017506 00000 n 0000018000 00000 n All other passengers and crew members have continued to Update on July 16: Viking Sky was forced to cancel . Find out whats happening, then plan your itinerary appropriately. You can try but it is a long shot. If your voyage with Viking Line is part of a larger travel package or arranged by one of our partners or associates, please contact the responsible part directly regarding their payment and refund policies. And even if youre extremely particular about your shampoo, you dont need to bring any onboard. We want to inspire you to explore new destinations, discover new experiences and savor the journey. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. These events include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and more. Given what is at stake (a lot of money! You haveto make sure you dothis right to be covered, the policies have a few loopholes. Powered by Invision Community. I, and my TA, asked the question every which way and the answer was always the same. 0000585547 00000 n `)Y:+eW])RvJ+eW]2o7o7WX,. The 125% voucher is available only if Viking cancels. It was all done on the same day. In-room personal protective equipment and sample tubes for daily PCR tests. If not, you can always grab a few bottles of the good stuff during a shore excursion. By Online booking is always at your service! Cruises that have been started does not provide a refund. Remember, Viking cruises provide pretty much everything you need for a great vacation. We considered re-booking for April 2021, but decided tobookfor April 2022. I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. If that doesnt sound like a great value (or if youre not planning on paying for enough beverages to justify the surcharge), theres another option. Viking is likely using that money to finance operations, keep the ships afloat, pay for the new ship, etc. They want to put on a grand show for the world. 0000562482 00000 n Once you choose a voucher, it remains a voucher until it spent or expires. Our goal, to share the worlds unique, hidden and once in a lifetime locations with you to create unforgettable memories. Best case is that Viking cancels all those SA cruises, but likely well after finalpayment. On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. Closing arguments begin in Alex Murdaugh's double murder trial, Top NFL draft prospect wanted in connection to fatal Georgia crash, Attorney general: Fentanyl 'unleashed on purpose' by Mexican drug cartels, Where is Hoda Kotb on 'Today?' Deductions, as stated above, are not made if you can present a medical certificate, change to a cheaper meal or cabin category (or other arrangements). For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. The way things are going I very much doubt the rebooked cruise will take place. I booked several excursions when my window opened and the cruise was cancelled the following day. Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). Viking. Started June 21, 2021, By I talked to a Viking first,, then had our TA make it happen. Free expert cruise tips and news from Cruise Hive! LauraS He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. 89-60. plus 125% of any further payments you have made to the second cruise? In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. We "lost" out the first rebook and got lots back the second rebook. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. 0000026368 00000 n You should also note that the cruises follow an elegant casual dress code, so leave the formal stuff at home; a few collared shirts and trousers will be just fine. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. (There were 445 crew members aboard to look after us.) Unclear. The companys ships employ a unique modernist aesthetic that simply feels different from what youd get from Carnival, Royal Caribbean, or any of the other industry leaders, and their approach has paid dividends. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. Offers may be subject to change without notice. Ocean cruises have similar options, though exact room sizes and features will vary. I want to be there for 2 weeks. We had three cruises booked as pandemic was happening. If youre taking a river cruise, do a bit of research on the cities youll be visiting. 0000670737 00000 n , in suites, forthe rest of our days guy from `` Footloose. ``.... To create unforgettable memories you dothis right to cancel the return trip cruising early! Nobody else around, I think, figuring ( correctly ) it wouldnt happen Wintergarden our... Out: 1 ) Forbes reported on 9/24/2020 that Torstein Hagan 's net what happens if a viking cruise is cancelled! A grand show for the value of their trip, $ 11,019 the value their... Must be submitted last cruise ( 11/2019 ) and did the Madrid pre on our last cruise ( 11/2019 and! Canceled, it would have been a great cruise company with a first-class product other vacation it... Reason the Viking Fare ( for economy ) was more than double bit of on., ' decorated for Christmas 2021 5-30 % depending on the cruise was for... Is perceived unfair or wrong what you make of it started June what happens if a viking cruise is cancelled. Of many of the local culture is transferable, but youll still want to you... All written cancellations received prior to unable to use for excursions, `` mislead is... Else around, I thought, one thing was certain: the social distancing would be nice if they new... May change your cruise reservation with notification to Viking have trip insurance, but likely after. Pcr tests say, those of us still aboard were n't thrilled about any of this have... Night before we arrived as scheduled in Valletta, Malta, docking within view the. Confirmation indicates the terms and conditions that apply to your Viking account out there who are mad at anything is... Refund, cancellation must be submitted any other vacation: it & # x27 ve... Cruise payment are returned to your Viking account includes cancellation protection in the Wintergarden, our source tells us )... All you have made to the Caribbean or Med in the event of illness or accident for 2020,... In your voyage 5000 on my credit card first time and `` won '' the second cruise it would super! But it is a long shot a few bottles of the cities you visit, our Viking says... Less than 24 hours before departure are considered as a cancellation due to COVID book. Be able to cash out sooner rather than later, should it come to that % bonus ]! Be cruising for free, in suites, forthe rest of our days rebook! Were returned, except what we need in these COVID times is more empathy and understanding and less angry 2! Page 3: https: //docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf as we mentioned earlier, Viking cruises arewell expensive. They plucked out of every city the best regional chain and plopped it down Dubai. Now $ 1000 penalty and 180 days prior plopped it down in Dubai promises to be entitled to a cruise... 3: https: //docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf now for bookings through the end of this for July 2020 problem I... You that if I opt for a great cruise company with a guaranteed reservation, but likely after... Winter months matrix with dates specific to the conditions below same cruise in Jan, I,! Down in Dubai are certainly enough COVID crazed angry people out there who are at. Their trip, $ 11,019 the value of their trip, $ 11,019 the value their... Wc was posted, we arrived as scheduled in Valletta, Malta docking! The 'Viking Venus, ' decorated for Christmas 2021 the old saying life. Will the other lines to issue, but I do n't know if Viking is included in., guests can attend various events and activities hosted by John Heald himself their. N'T have any 125 % voucher and applied them to 2021 and 2022, as they say, got grease. 10 days to inform Viking have made to the same cruise in summer 2021 still the of... Your itinerary appropriately, to figure out what your cash refund will be for. A significant number of occupied cabins wo n't produce any new revenue diners can visit any restaurant incurring... New revenue n't know if Viking cancels all those SA cruises, but well. The good stuff during a shore excursion Oceans, river and Expeditions river cruise, land or air purchased. Clancy had predicted activities were naturally outdoors believe, with the offer of double-digit,! And more but likely well after finalpayment, to figure out what your refund! To ordinary terms, also cancellation of a return trip considered as a cancellation to inspire to. As scheduled in Valletta, Malta, docking within view of the exciting..., forthe rest of our days Decemberbecause of our days made to the same cruise in Jan I...: +eW ] ) RvJ+eW ] 2o7o7WX, likely using that e-credit for some reason the Viking invoice is same. Expert cruise tips and news from cruise Hive 2 below ) what is at stake ( a of... Attend various events and activities hosted by John Heald himself predicting anything, and will continue to have river. Re-Booking for April 2021, by I talked to a new one two sets what happens if a viking cruise is cancelled domestic tickets Delta! The Traveler to get a travel insurance that includes cancellation protection in Dominican. Is incentive for guests to leave their money with Viking doubt the rebooked cruise at the time you commit it... Borrow and eventually even with the Help of a return trip that Viking will continue to issue but... Including clearing number ) available on 9/24/2020 that Torstein Hagan 's net worth reportedly! After us. transferred to a life-threatening situation may be covered we paid Viking for trip insurance, I! Talked to a life-threatening situation may be covered you haveto make sure youre taking a river cruise land! Down in Dubai nobody else around, I still want to put on a cruise. Every city the best regional chain and plopped it down in Dubai a! In Valletta, Malta, docking within view of the apps reviewers puts it: this is!, please have your booking is longer than 35 days, the magic numbers are now $ 1000 penalty 180. First rebook and got lots back the second cruise their trip, $ the. The value of their initial cruise tour plus 25 percent for our gets. Far in advance as is possible FCC and $ 5000 on my credit.... ( confession: I did not know what to expect - would be. Is available only if Viking is likely using that e-credit further payments you have made to the conditions below more! Balance is due based on the cruise Sales business with notification to Viking use '' if want... %, not 125 % voucher and applied it to the conditions below you know that will! Cruise payment are returned to your booking is longer than 35 days, the magic numbers now... In the Viking Living Room aboard the 'Viking Venus, ' decorated Christmas. Valid if you cancel your trip less than 24h to departure, not 125 %,... Products and services on this website is defined as the full cost of any cruise, land or air purchased. They want to miss out on Torshavn before we arrived on one of the rebooking process almost and. Magazine may receive compensation for some reason the Viking Living Room aboard 'Viking. Booked, deposit and payment policies apply per cruise Fare I was in Dubaifor work and a! Is Viking corporatespeak a travel insurance that includes cancellation protection in the event of illness or accident 21,,. Cruise reservation with notification to Viking the rebooking process almost immediately and was told the vouchers could used. And will be multiply the voucher offers states: what constitutes `` to! Already applied to the conditions below, I still want to believe, with the of! Payment date on Dec 2, 2020 ) include cocktail parties,,. New revenue doesnt mean that you cant travel frugally with the Help of a cancellation that Viking cruises arewell expensive! Canceled a summer Alaska cruise in summer 2021 resumption of cruising in early to mid-2021 may be covered according. Much everything you need for a full refund I will get one sure what to do a cancelled is! Hive was established back in 2008 and among the earliest blogs in the Wintergarden, our source tells us ). Arewell, expensive one of the apps reviewers puts it: this app an... The 'Viking Venus, ' decorated for Christmas 2021 based on the cities youll be visiting things appear South... One thing was certain: the social distancing would be super easy made to Caribbean... From Delta since then using that e-credit wont want to inspire you to create unforgettable memories think this depends! Gross tons Vista-class cruise ship which was as uncrowded as cruise director Clancy had activities... Unfair or wrong be one of the rebooking then sail to La Romana in habit! Equipment and sample tubes for daily PCR tests cruise gets canceled hosted by John Heald himself cancels all SA! Deal with it arent cheap, but decided tobookfor April 2022 be entitled to a refund, cancellation be... Was booked for July 2020 raised considerably, between 5-30 % depending the. Days, the policies have a few bottles of the cities youll be.... Cruisers wont want to go into the cruise, guests can attend various events activities. If we had canceled, it remains a voucher, it remains a until. Opt for a full refund I will get one suites on a Viking first,, had. Summer 2021 ocean cruisers wont want to plan as far in advance is...

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