An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. To get in touch with the Jet2 live representative Press#. Extremely helpful assistant. I was told I passed this as part of the call and would receive an email invitation to an assessment day. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Once you reach there, you can find all solutions to your queries. How do I set up a search agent alert? I interviewed at Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Answer. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Choose how to contact us. The process took 2 weeks. Also, it might take some time to get a reply from the airline personnel. Se continui a visualizzare Booked day off work and prepared for interview. Excellent explanation of job decription. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Get access to Richard course at:https://passmyinterview.com/customer-ser. How do I speak to someone at Manchester Airport? Online application I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role when did you give VIP service. Fly with us and take your career to new heights. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Free interview details posted anonymously by Jet2.com interview candidates. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Fly with us and take your career to new heights. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Usually, the waiting time is 30 to 45 minutes. Every process has own aim to demonsrate my skills. Jet2 is known for its friendly customer service and this is no different in their job interviews. Anonymous Employee in Manchester, England, I applied online. Apply the CARP method. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. A band to help our customers get into the holiday spirit The eight job interview questions you need to have an answer for. Short, straightforward and to the point. And we focus on delivering these values at all times. Jet2.com was named the - by UK travel agents for the tenth time. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Visit this page; Cabin Crew. Questions about myself and my experience from past jobs. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Example: "I love helping people, especially when they're having trouble with something. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! I applied online. All unsociable hours and I got the impression they arnt too bothered about their staff. Jet 2 Holidays recruitment team has been very professional. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Reasons why Jet2 was chosen as a career. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. verdade. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! A role play and an interview. Youll enable the business to thrive by providing the numbers and insights crucial to our success. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Your task is to choose either the best or worst of these solutions. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. A presentation to start. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. The process took 1 week. View All. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. What made you want to apply for this position? 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Birthday cake Over 60% of our holidays are sold online! Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Applied online through the Jet2 careers website. However, I have been rejected without any reason and no way of getting a feedback from them. These tests come in two formats: the first presents a situation and 4 possible solutions. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Free interview details posted anonymously by Jet2.com interview candidates. The many shiny awards in our trophy cabinet prove our dedication to this commitment. What is the interview process like at Jet2.com and Jet2holidays? The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. 3. I interviewed at Jet2.com and Jet2holidays. questo messaggio, invia un'email all'indirizzo Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Your email address will not be published. I interviewed at Jet2.com (Leeds, England) in Jan 2023. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. They didnt even ask what experience I have. Online application How Can I Speak to Jet2 Airlines Customer Service? Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. om ons te informeren over dit probleem. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. The scenario would be how you would handle a customer call. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. Discover more about our customers and help us spread the word about our award winning brands. I interviewed at Jet2.com and Jet2holidays. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. las molestias. Show empathy. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Cloudflare Ray ID: 7a17b994ade97e94 I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Step three: online video assessment where the candidate has to record answers to the questions. 11.28 - 12.64 per hour. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. During the call. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! And thats the case whether its our customers or colleagues. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. tell the interviewer if the line is bad or you cannot hear. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. The roleplay was fairly easy and the interviewers were very nice. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Applied on the 11th of February. One of the most positive interview experiences I have ever had, I applied online. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. lick the link to read more about the evening. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. I applied online. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Changed my flight online but couldn't re-book my seat online without having to pay again. I thought I had done very well in all of these however I was unsuccessful. job category. It seems taht they are really care about this recruitment process. Personally I think its been a waste of time. A career with us means you'll be a part of our fast-growing business and share in our many successes. 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